Service Year Option - Security Officer

Summary

Security Officer

The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment.

Minimum Qualifications

• Education: High school diploma or equivalent required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: Minimum six months of security experience preferred
• Licensure/Certification:
  • Maryland Security Guard Card (or ability to obtain within 90 days)
  • Current BLS (CPR) certification required
  • De-escalation training required within 90 days
  • Valid driver's license required for certain duties
• Skills & Abilities:
  • Knowledge of security or law enforcement practices
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in stressful situations
  • Observation and problem-solving skills

What You'll Do

• Conduct interior and exterior patrols of facilities and grounds
• Monitor entrances, parking areas, and key security posts
• Respond to incidents and ensure safety of patients, staff, and visitors
• Maintain security presence in high-risk areas (e.g., Emergency Department)
• Provide directions and assistance to visitors and patients
• Document security activities and incidents
• Enforce policies related to safety, parking, and access control

What the Job is Really Like

• You'll spend much of your time walking, observing, and monitoring environments
• The role requires constant awareness and attention to surroundings
• Some situations may involve conflict, stress, or emergencies
• You must remain calm and professional under pressure
• The job includes both routine patrols and unpredictable situations
• Strong customer service is important—you'll regularly assist visitors

Work Environment & Demands

• Hospital campus with indoor and outdoor responsibilities
• Frequent walking, standing, and patrol activities (see physical demands on page 2)
• Exposure to various environments, including emergency and behavioral health areas
• Requires sustained alertness and quick decision-making
• Combination of independent work and team coordination

What Success Looks Like

• The environment remains safe and secure
• Incidents are handled quickly and professionally
• Documentation is accurate and complete
• Visitors and staff feel supported and safe
• You maintain vigilance and professionalism at all times

Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Job Description

Security Officer

The Security Officer provides a safe and secure environment for patients, staff, and visitors by monitoring facilities, enforcing policies, and responding to incidents. This role plays a critical part in preventing safety risks and ensuring a secure healthcare environment.

Minimum Qualifications

• Education: High school diploma or equivalent required
• Maryland resident
• Individuals eligible for the Maryland Service Year Program (generally ages 18–24)
• Experience: Minimum six months of security experience preferred
• Licensure/Certification:
  • Maryland Security Guard Card (or ability to obtain within 90 days)
  • Current BLS (CPR) certification required
  • De-escalation training required within 90 days
  • Valid driver's license required for certain duties
• Skills & Abilities:
  • Knowledge of security or law enforcement practices
  • Strong communication and interpersonal skills
  • Ability to remain calm and professional in stressful situations
  • Observation and problem-solving skills

What You'll Do

• Conduct interior and exterior patrols of facilities and grounds
• Monitor entrances, parking areas, and key security posts
• Respond to incidents and ensure safety of patients, staff, and visitors
• Maintain security presence in high-risk areas (e.g., Emergency Department)
• Provide directions and assistance to visitors and patients
• Document security activities and incidents
• Enforce policies related to safety, parking, and access control

What the Job is Really Like

• You'll spend much of your time walking, observing, and monitoring environments
• The role requires constant awareness and attention to surroundings
• Some situations may involve conflict, stress, or emergencies
• You must remain calm and professional under pressure
• The job includes both routine patrols and unpredictable situations
• Strong customer service is important—you'll regularly assist visitors

Work Environment & Demands

• Hospital campus with indoor and outdoor responsibilities
• Frequent walking, standing, and patrol activities (see physical demands on page 2)
• Exposure to various environments, including emergency and behavioral health areas
• Requires sustained alertness and quick decision-making
• Combination of independent work and team coordination

What Success Looks Like

• The environment remains safe and secure
• Incidents are handled quickly and professionally
• Documentation is accurate and complete
• Visitors and staff feel supported and safe
• You maintain vigilance and professionalism at all times

Caring for Our Team We offer a comprehensive benefits package to support our employees' well-being and professional growth. Benefits include health, dental, and vision insurance available starting the 1st of the month following date of hire, along with life insurance, & short and long-term disability coverage. Paid Time Off begins accruing from day one, and we also provide a 401k plan, an education assistance program, and an employee assistance program. Additionally, employees working evening, night, or weekend shifts may be eligible for a shift differential, adding even more value to your role.

Happy to Help

At Meritus, we believe in a collaborative and caring work environment. Interactions are an opportunity to learn, listen and to be there for one another. Therefore, we provide warm welcomes, hospitality-driven closures, and are always Happy to Help.

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.