Staff Services Administrator

Job Description:

Staff Services Administrator

Description

The Position

The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions in a variety of departments, service areas, and locations throughout the County, should they occur. The current vacancy is with BHRS - Mental Health Services in Ukiah.

Under general direction, plans, directs, evaluates, participates in and supervises the work of administrative and technical support staff and/or performs the more complex administrative and technical work within the assigned discipline (General/Administrative, Staff Development, Personnel, or Fiscal). Performs other related duties as required.

Supervisor Academy is mandatory for all supervisors and consists of nine courses that must be completed within two years. Participation is required and completed during work hours.

Job Requirements and Minimum Qualifications

Duties may include, but are not limited to the following:

• Carry out supervisory duties in accordance with policies, procedures and applicable laws including: interviewing, hiring and training and mentoring, planning, assigning and directing work; appraising performance, rewarding and disciplining employees; addressing complaints and resolving problems.
• Participate in or perform the more difficult and complex work of a unit of professional, technical, and clerical staff support engaged in the review and analysis of departmental operations, policies, and procedures; supervise and participate in the preparation and monitoring of contracts executed by the department; and supervise and participate in the preparation of major departmental reports such as the comprehensive annual plan and departmental data processing plans.
• Gather and study data regarding department operations; review and analyze organizational studies, policies, and procedures, budgetary requirements, personnel management practices, and other aspects of agency operations; prepare reports, and make recommendations on departmental policies, procedures, and operations.
• Review and analyze legislation, state mandated regulations and procedures and relevant court decisions to determine impact on departmental operations; make recommendations for necessary actions.
• Represent the department in meetings with personnel from other agencies.
• Compile and analyze data and make recommendations on the formulation of policy and procedures, and staffing and organizational changes.
• Conduct surveys and perform research and statistical analyses on administrative, fiscal, personnel, and operational problems.
• Participate in the installation of new and revised programs, systems, procedures, and methods of operation.
• Coordinate complex and difficult activities and work related to assigned discipline.
• Compile materials and assist in the preparation of budgets, reports, manuals, and publications.
• Assist in the design and implementation of systems and forms for use in operations.
• Respond to complaints and requests for information.
• Assist in the coordination of departmental activities between divisions, with the County, and with outside agencies.
• Represent the department as assigned in committee meetings.
• Work with departments and employees on human resources problems, staffing/ organizational needs, and the interpretation of human resources policies and procedures.
• Participate in special projects as assigned.
• Develop curriculum and conduct training sessions and workshops.
• Perform related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:
One (1) year of experience as a Senior Program Specialist, Senior Staff Services Analyst, or Senior Department Analyst, or two (2) years of experience as a Program Specialist II, Staff Services Specialist or Analyst II, or Department Analyst II; OR, depending upon the position recruited for, three (3) years of professional administrative experience in one of the specified disciplines (General/Administrative, Personnel, Staff Development, or Fiscal), AND, a bachelor's degree from an accredited college or university. An additional two (2) years of qualifying experience may substitute for the required education.

Licenses and Certifications:
Valid Driver's License is preferred but not required. Some positions in this classification may require possession of a valid California driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

Knowledge, Skills, and Abilities

Knowledge of:

• General principles of public administration; principles and practices of assigned areas of specialization including personnel administration, accounting, budgeting, staff development, data processing, or program analysis.

• Principles and practices of effective supervision.
• Governmental functions and organization.
• Principles and practices of the assigned discipline (General/Administrative, Personnel, Staff Development, or Fiscal)
• Principles and practices of organization and public administration.
• Research techniques, methods, and procedures.
• Methods of reporting information.

Skill in, Mental and Physical Ability to:

• Plan, organize, direct, and review the work assigned to staff in the unit.
• Select, train, supervise, evaluate, and discipline subordinate staff.
• Collect, interpret, and evaluate narrative and statistical data pertaining to fiscal and management matters.
• Provide verbal and written technical direction to others.
• Communicate effectively in writing in order to prepare a variety of reports, correspondence, and memoranda,
• Properly interpret and make decisions in accordance with appropriate laws, rules, and policies.
• Communicate clearly and concisely.
• Review organizational and administrative problems, and recommend and implement an effective course of action.
• Identify problems and central issues.
• Establish effective working relationships.
• Work independently.
• While performing the essential functions of this job the employee is regularly required to sit, use hands to finger, handle, or feel, reach with hands and arms, and speak and hear.
• While performing the essential functions of this job the employee is occasionally required to stand, walk and lift and/or move up to 25 pounds.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: The County of Mendocino is committed to the full inclusion of all qualified individuals. In accordance with the Americans with Disabilities Act (ADA) and California’s Fair Employment and Housing Act (FEHA), if special accommodations for a disability or religious conviction are necessary at any stage of the application and/or testing process, please notify the Human Resources Department in advance at (707) 234-6600. Reasonable notice is required to allow adequate time for review and evaluation of your request.

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino participates in the E-Verify program to confirm employment eligibility. If hired, the information you provide on your Form I-9 will be used to verify your authorization to work in the United States.

Learn more:

• E-Verify Notice of Participation (Download PDF reader)
• Right to Work (Download PDF reader)

The County of Mendocino is an Equal Opportunity Employer

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE
Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION
Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE
For the most current information regarding Health Insurance please go to:
http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM
For the most current information regarding Employee Assistance please go to:
http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM
For the most current information regarding Employee Wellness please go to:
http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS
For the complete list of most current labor agreements please go to:
http://www.mendocinocounty.org/hr/labor

Closing Date/Time: 3/5/2026 11:59 PM Pacific

Salary:

$75,920.00 - $92,268.80 Annually