MEDICAID CASE MANAGEMENT SPECIALIST - AGING & LONG TERM CARE

Job Description:

MEDICAID CASE MANAGEMENT SPECIALIST - AGING & LONG TERM CARE

Description

OVERVIEW

Kitsap County is seeking a dedicated and experienced Medicaid program Case Management Specialist to fill a critical role supporting functionally impaired adults. This position offers a unique opportunity to make a meaningful difference in the lives of individuals and families, ensuring access to essential social and health services. You’ll play a vital role in assessing needs, coordinating care, and connecting clients to resources that empower them to live independently and safely in the community.

As a Case Management Specialist, you will work at the intersection of healthcare, social services, and family support, navigating complex cases with compassion and expertise. This position offers career growth and development in a dynamic, mission-driven environment, while making a tangible impact on the well-being of vulnerable adults and their caregivers. You will have the opportunity to collaborate with multidisciplinary teams, influence care planning, and provide guidance that shapes both individual outcomes and community support systems.

This role is ideal for professionals passionate about social service, skilled in client-centered case management, and motivated to advance their career while serving as a trusted resource for clients, families, and the broader community.

What you will do:

• Conduct Comprehensive Assessments: Lead detailed interviews and evaluations using standardized state tools to determine clients’ functional needs and eligibility for services. Assess formal and informal support networks and guide clients toward the appropriate care level.
• Develop and Implement Service Plans: Create individualized care plans, authorize services, and coordinate implementation with clients, families, health professionals, and service agencies to ensure effective outcomes.
• Provide Resource Information and Referrals: Act as a knowledgeable resource for clients and caregivers, deliver community presentations, and refer to providers and interdisciplinary teams to ensure comprehensive care. Stay current on local and emerging services.
• Maintain Client Documentation: Develop and maintain complete client files, documenting assessments, service authorizations, and follow-up actions. Ensure timely receipt of signed forms and applications to maintain program eligibility. Stay current on program and policy changes.
• Perform Crisis Intervention: Provide supportive counseling and guidance to clients and caregivers who are vulnerable, functionally impaired, or unable to care for themselves.
• Represent the Division Professionally: Serve as an ambassador for the department, providing outreach, education, and marketing services to the public as needed.

What you bring:

Educational/Professional Experience

• Bachelor’s degree from a college or university accredited by an agency recognized by the U.S. Department of Education in social work, Human Services, Psychology, or a related field AND two years of paid, on-the-job social service experience. OR
• A general bachelor's degree from a college or university accredited by an agency recognized by the U.S. Department of Education AND four years of paid, on-the-job social service experience.

Technical/Industry Background:

• Proficiency with state and federal program regulations affecting adults with functional impairments.
• Skilled in using assessment tools, care planning software, and maintaining accurate client documentation.

Specialized Expertise:

• Knowledge of local social services, healthcare systems, and community resources.
• Expertise in crisis intervention, discharge planning, and caregiver support strategies.

Communication/Interpersonal Skills:

• Strong interpersonal skills to engage with clients, families, and community partners.
• Excellent written and verbal communication for assessments, reports, and community presentations.

Additional Preferred Qualifications:

• Masters Degree in behavioral or health science
• Experience working with diverse populations and vulnerable adults.
• Demonstrated ability to provide innovative solutions in complex service coordination scenarios.

For the complete job description: https://www.kitsap.gov/hr/JobClassifications/Case%20Management%20Specialist.pdf
For more information about Aging and Long Term Care: https://www.kitsap.gov/hs/Pages/Aging-Landing.aspx

OTHER POSITION RELATED INFORMATION

• Who May Apply: This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills.
• This position is classified as eligible for overtime under the Fair Labor Standards Act (FLSA)
• This position is non-represented and covered under the Kitsap County Personnel Manual. Internal applicants should be aware that a change in union status or bargaining unit may impact your benefits and accruals. Please contact Human Resources if you have questions.
• Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office.
• This recruitment is being used to fill an existing open position and may be used to fill future openings across all Aging divisions for up to six (6) months.
• Work hours for this position are typically Monday - Friday, 8 a.m. - 4:30 p.m.
• Driving Requirements
  • The successful incumbent must meet the driving requirements of this position and comply with the Kitsap County Vehicle Use Policy. The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as:
    • Category 2: Driver operates a personal vehicle as an essential function for official County business.
    • Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license.
• Criminal Conviction Standards :
  • The successful incumbent will or may have unsupervised access to children under 18 years of age, a vulnerable adult, or a vulnerable person, or access to a secured/confidential facility or computer system(s). As a result, Kitsap County will be conducting an extensive criminal background check.
    • Please review the following list of disqualifying crimes and negative actions to determine if you meet our standard for this position: https://www.dshs.wa.gov/sites/default/files/FSA/bccu/documents/Secretary%27sCrimesListforALLPrograms.pd f

At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees.

County Paid Benefits Include:
Medical - Kaiser Permanente (HMO) or Aetna (PPO)
Dental - Delta Dental or Willamette
Vision - VSP
Flexible Spending Accounts (FSA)
Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL)
Disability - Short-term disability & Long-term disability
Voya Voluntary Insurance
Transportation incentives
Employee Assistance Program
Travel Assistance Program
Wellness program
Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide .

*Voluntary benefit options also available at the employee's expense

Retirement:
Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security.

Deferred Compensation (IRS Plan 457b): tax-deferred savings program

Holidays
11 paid holidays and 2 additional floating holiday per year. One additional floating holiday after 10 years of service.

Vacation Leave
New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows:

Upon completion of 2 years: 15 days per year (10.00 hours per month)
Upon completion of 5 years: 20 days per year (13.33 hours per month)
Upon completion of 10 years: 25 days per year (16.67 hours per month)

Sick Leave
All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next.

***Part-time employees benefit contributions and leave accruals will be prorated***

Current County Employees
If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status.

NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx

Closing Date/Time: 2/16/2026 11:59 PM Pacific

Salary:

$33.96 - $43.44 Hourly