Austin Aviation - Training Specialist

Job Description:

Austin Aviation - Training Specialist

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Owned by the City of Austin and operated by the Department of Aviation, Austin-Bergstrom International Airport is an economic engine, supplying over 74,000 direct and indirect jobs in the Central Texas region. Now, as we build the airport’s largest improvement program in its history, we are redefining the travel experience in one of the fastest-growing cities in the United States. This is an exciting opportunity to join the team behind Journey With AUS, the airport’s expansion and development program, where bold ideas, cutting-edge infrastructure, and a shared commitment to excellence are taking flight.

Job Description:

Training Specialist

Purpose:

Coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
  
• Delivers targeted, audience-appropriate instructor-led training sessions.
  
• Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
  
• Develops written training materials, visual aids, and reference materials, including course curriculums.
  
• Performs preproduction, production, and postproduction work on computer- and video- training materials that use computer and streaming audio-visual technologies for on-demand use.
  
• Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
  
• Conducts research or surveys to determine the effectiveness of training provided.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May lead and train others.
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of basic training and learning principles.
  
• Knowledge of instructional systems design methods.
  
• Knowledge of City practice, policy, and procedures.
  
• Skill in oral and written communication.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in planning and organizing.
  
• Skill in using computers and related software.
  
• Skill in data analysis and problem solving.
  
• Ability to facilitate and deliver training.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to lead and train others.
  
• Ability to establish and maintain good working relationships with other City employees and the public.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus two (2) years of experience in a technical training environment.
  
• Experience may substitute for the education up to the maximum of four (4) years.
  

Licenses and Certifications Required:

• Licensing for specific disciplines may be required.
  

Notes to Candidate:

Position Overview:

Austin Aviation is seeking a dynamic Training Specialist to lead initiatives that strengthen workforce capability, ensure compliance with training standards, and drive continuous improvement across the organization. In this role, the specialist creates and maintains a positive, organized classroom environment where employees remain engaged, focused, and motivated to learn. Strong classroom management is central to ensuring that training sessions run smoothly, participants feel supported, and learning objectives are consistently achieved. Beyond the classroom, the specialist develops and updates training content, facilitates workshops, and adapts programs to meet the evolving needs of the organization. They work closely with managers and subject matter experts to identify skill gaps, track compliance with regulatory requirements, and provide coaching that fosters professional growth. Because the Aviation Department operates in a dynamic environment, flexibility is essential; the specialist must tailor training schedules and delivery methods to align with operational demands, ensuring that all employees have access to meaningful development opportunities. On a daily basis, the specialist will deliver engaging classroom training sessions, facilitate workshops, and provide hands‑on instruction that equips employees with the skills needed to succeed in their roles. They will monitor and track training compliance requirements, maintain accurate records to support audits and reporting, and design training materials and digital resources tailored to diverse learning needs. Trainers in this role are expected to collaborate closely with managers and subject matter experts to identify skill gaps, adapt programs to meet evolving operational demands, and ensure that training schedules remain flexible to accommodate the needs of the organization. In addition, the specialist will provide coaching and guidance to employees and leaders, fostering professional growth and performance improvement, while developing interactive online modules and blended learning programs that expand accessibility and reinforce knowledge retention.

The ideal candidate for the Training Specialist role will demonstrate proven expertise in instructional design and delivery, classroom management, and learner engagement, with the ability to create an motivating environment that supports diverse learning styles. They will have a strong background in developing and delivering training content across multiple formats, including workshops, hands‑on instruction, and innovative eLearning design, ensuring that employees remain engaged and equipped with the skills needed to succeed. Success in this role requires excellent collaboration skills, as the specialist must work well with others, support colleagues, and remain open to idea sharing in order to build effective training solutions that meet organizational needs. The candidate should also bring experience in tracking and maintaining compliance, designing digital resources tailored to operational demands, and adapting programs to address evolving skill gaps. Flexibility, creativity, and a commitment to continuous improvement are essential, along with the ability to coach employees and leaders to foster professional growth and performance excellence.

Assessment:

A skills assessment will be required for this position.

Salary Range:

$28.76 - $35.59 per hour

Travel:

This position requires traveling to multiple sites as part of the regular job duties. A driving record verification will be conducted. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Application Information:

A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application.

Veteran:

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

Criminal History Records Check:

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment.

Language:

Must have the ability to read, write, and fluently speak in English.

Overtime:

Overtime may be required with or without notice.

Work Hours:

Monday-Friday

8:00 AM-5:00 PM

Hours may change according to departmental needs; work hours may include after hours, holidays, and weekend work.

Good Standing - Department/Division Postings:

Employees, in good standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employees must remain in good standing through the top candidate selection phase at which time the good standing status will be re-verified.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Department may close this job posting at any time after 7 days

Benefits:

Working with Aviation provides a number of health and welfare benefits see City of Austin Promotional Benefits Overview and click HERE to learn more.

See us in action: Austin-Bergstrom International Airport - AUS - YouTube

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-19