Administrative Clerk I

Job Description:

Administrative Clerk I

Description

Description

The City of Livermore is currently accepting applications to fill an Administrative Clerk I position. This position serves as the front desk receptionist of the Permit Center on the first floor of City Hall. For more information about this recruitment, please refer to the job announcement .

DEFINITION

Under supervision, performs a variety of routine clerical duties in support of a department, division, or section including word processing, filing, recordkeeping, and answering telephones; and performs other duties as assigned.

DISTINGUISHING CHARACTERISTICS

Positions in this classification work within the framework of established procedures and are expected to perform a variety of general clerical duties. As experience is gained, the work is performed with limited supervision. Employees in this classification have frequent contact with the public in answering a variety of procedural questions and in providing information.

SUPERVISION RECEIVED

Supervision is provided by a department head, division head, section supervisor, or senior clerical personnel.

SUPERVISION EXERCISED

None.

Examples of Important and Essential Functions

General Office Duties

Depending on the department assignment, may prepare memos, letters, forms, and other documents from drafts, marginal notes, or verbal instructions; proofread documents to identify and correct errors; assemble information from various sources prior to completing appropriate forms; interpret and apply rules and regulations to specific cases; process approved work orders and bills; research and order various supplies; secure missing data and initiate follow-up procedures; review documents for accuracy, completion, and conformance to established procedures; post information to financial records; check, tabulate, and summarize statistical data; receive and account for money; establish and maintain accurate, up-to-date files; perform accurate calendaring; operate modern office equipment; prepare, copy, collate, and distribute reports, documents, and packets; process and distribute mail; draft and prepare resolutions, ordinances, contracts, complaints, and other legal documents; research information to compile listings for public hearing notices; prepare and mail public hearing notices; issue permits and schedule inspections; run blueprints and perform map filing; and may provide direction to temporary employees and volunteers.

Communication and Interaction with Co-Workers and the Public

Courteously answer incoming telephone calls and either assist callers or direct callers to the appropriate person or agency; promote positive and effective working relationships with departments, divisions, elected officials, other agencies, and the public; and encourage and demonstrate an enthusiastic, resourceful, and effective customer service attitude.

Computer Applications

Use a personal computer to perform word processing, spreadsheet, data base, and other specialized functions; operate, maintain, and update computer applications; enter data and verify the accuracy of the input; and generate reports.

Job Related and Essential Qualifications

Demonstrated Knowledge of :
Modern office practices, procedures, and equipment; proper English usage, spelling, grammar, punctuation, and business format; records maintenance including alphabetic and numeric filing systems; basic business mathematics; and principles and practices of exceptional customer service.

Demonstrated Skills to :
Type accurately and efficiently; proofread documents; establish and maintain effective relations with those contacted in the course of work; understand and follow oral and written instructions; use independent judgment while performing routine duties; research and organize information from various sources for reports; develop solutions, within established guidelines, using initiative and sound judgement; be flexible and adapt to changing conditions; prioritize work assignments; use a 10-key calculator; maintain accurate, up-to-date files, statistical data, and records; transcribe from dictating machines; use patience and tact in dealing with the public and in answering the telephone; maintain confidentiality; communicate effectively, both verbally and in writing; operate modern office equipment; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (40 net wpm); work under pressure of deadlines; and exemplify an enthusiastic, resourceful, and effective service attitude with the public, co-workers, and others who are contacted in the course of the work.

Ability to:
Effectively apply the required knowledge and skills in the daily performance of assigned duties; read, comprehend, and interpret a variety of City written materials including policies, codes, ordinances, and regulations.

Experience, Education and Training Guidelines:
Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be:

Experience : Two years of experience performing a variety of clerical duties in an office environment, which includes public contact and computer experience.

Education : Equivalent to graduation from high school, supplemented by related business courses.

Training: Any recent training such as academic courses and certification programs which are relevant to this job classification.

License : Some positions may require possession of a valid California driver's license and satisfactory driving record as determined by the City.

Other Requirements : Willingness and ability to attend evening meetings; work scheduled and emergency overtime; and attend out-of-town meetings and seminars.

Special Requirements : Essential duties require the mental and/or physical ability to work in a standard office environment; read standard text and computer monitors; converse in person and over the telephone; use a computer and keyboard (40 net wpm); bend, stoop, stretch, and reach; and strength to safely lift and maneuver office supplies and equipment weighing up to 30 pounds.

Additional Information

The City of Livermore is an equal opportunity employer and supports workforce

CITY OF LIVERMORE
BENEFITS SUMMARY
Association of Livermore Employees

Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2025

MOUTERM
10/01/2021 - 09/30/2025

SCHEDULED INCREASES
10/11/2021 2.0% + $725.40/year
10/10/2022 3.5% + $754.56/year
10/09/2023 2.5% + $777.36/year
10/07/2024 2.0% + $796.80/year

CAFETERIA PLAN (MEDICAL, DENTAL & VISION)
$1,950/month towards medical, dental, and vision; unused balance paid in cash to employee.

BASIC LIFE INSURANCE & ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D)
FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid
$1,000 dependent coverage, ER paid

EE option to purchase $25,000 additional life insurance & supplemental life to $500,000 (not to exceed 5x annual earnings).

LONG TERM DISABILITY (LTD)
ER paid
60% of base monthly earnings to $5,000/month max. (180 day waiting period)

PERS
New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340.

Classic PERS Misc Member - 2% at 60

• Member Rate = 7% EE paid
• Employer Rate = 34.43% ER paid (includes unfunded liability; FY23/24)
• 36 consecutive months Final Comp
• Sick Leave Credit
• 4th Level 59 Survivor Ben.
• Military Service Credit

New PERS Misc Member - 2% at 62

• Member Rate = 7.5% EE paid
• Employer Rate = 34.43% ER paid (includes unfunded liability; FY23/24)
• 36 consecutive months Final Comp
• Sick Leave Credit
• 4th Level 59 Survivor Ben.
• Military Service Credit

MEDICARE (Hired after 3/31/86)EE paid 1.45%ER paid 1.45%

RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account.

VACATION ACCRUAL
Years of Service Accrual Per Year 1 80.6 2-5 120.12 6-10 135.98 11-15 160.94 16-19 180.18 20+ 192.4
Prorated for part-time EE.
Maximum accrual: 340 hours

HOLIDAYS & HOLIDAY-IN-LIEU PAY
Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay.
Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period

SICK LEAVE ACCRUAL
96.2 hours/year
Pro-rated for part-time EE

SICK LEAVE USAGE:

• FAMILY SICK LEAVE : For immediate Family Illness - ½ Annual Sick Leave Accrual.
• PARENTAL LEAVE : For non-birthing parent who becomes a parent due to adoption, foster care placement, or birth of a child - 48 hours
• BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leave can be used for aunt or uncle.

FUNERAL LEAVE
3 regularly scheduled workdays max for immediate family.

PERSONAL LEAVE
Full-Time: 16 hours per year
Pro-rated for part-time EE.

PREGNANCY LEAVE & FMLA/CFRA
EE may use accrued leaves in compliance with City Rules & Regs
Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act

DEFERRED COMPENSATION 457(b)
ER contributes $75 per pay period, with required matching of $75 by EE

2025 Maximum :
Normal = $23,500
Age 50+ = $7,500
Catchup Limits = $46,000
Voluntary EE Participation

SECTION 125 PLAN
No ER contribution
2025 Maximum
Dependent Care*: Up to $5,000/year -- *See IRS Pub #503
Unreimbursed Medical: Up to $3,300/year

• Pre-tax Health Care Premiums
• FSA's for Dependent Care
• Unreimbursed Medical Expenses
• Other options offered by plan administrator

UNIFORM ALLOWANCE
$850 per year/ paid in equal amounts per pay period
For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist.

SAFETY SHOE ALLOWANCE
Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots.

PRESCRIPTION SAFETY GLASSES
Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries.

SHIFT DIFFERENTIAL
EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m.

EQUIPMENT OPERATION
Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day.

STANDBY PAY
2 hours straight-time for standby on regularly scheduled work day
3 hours straight-time for standby on regularly scheduled days off and fixed City holidays

CALL BACK PAY
3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE.

WORK IN A HIGHER CLASS
If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification.

COURT PAY/COURT CANCELLATION PAY
If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift.

SUPPORT SERVICES TRAINING OFFICER PAY
$90/pay period for full pay period while assigned.

BILINGUAL PAY
$60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job.

$35/pay period for conversation level as certified by Department Head and approved by Admin Services Director.

TELEPHONE PAY
20 minutes and for each minute exceeding 20 minutes at OT rate.

CELL PHONE ALLOWANCE
Standard = $40/month (if authorized)
See Administrative Regulation 36 for details.

COMMERCIAL DRIVERS' LICENSE PAY
$35/pay period with valid CA Commercial Driver's License and valid DOT medical card.

OT COMP & COMP TIME OFF
OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out.

TUITION REIMBURSEMENT
75% reimbursement for tuition & books
For undergraduate studies, $4,000 FY max; $16,000 lifetime max
For graduate studies, $5,000 FY max; $10,000 lifetime max

LICENSES & CERTIFICATIONS
100% reimbursement for required licenses and certifications

EMPLOYEE ASSISTANCE PROGRAM
Three (3) sessions per incident per family member. Unlimited telephonic consultations.

FLSA WORK PERIOD
168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week.

For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight,
ending 7 days later on Saturday at 11:59 p.m.

PAY PERIODS
26 pay periods per year

Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees.

ER = Employer
EE = Employee
FT = Full-Time
PT = Part-Time

Closing Date/Time: 3/3/2025 5:00 PM Pacific

Salary:

$5,215.37 - $6,282.50 Monthly