Human Resources Advisor Senior (Employee Relations)

Job Description:

Human Resources Advisor Senior (Employee Relations)

Description

Minimum Qualifications
Education and/or Equivalent Experience:

• Graduation with a Bachelor’s degree from an accredited college or university in related field, plus four (4) years of HR experience.
• One (1) additional year of experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

• None.

Notes to Applicants

POSITION OVERVIEW :
This position will act as a primary contact for employee relations issues and is required to administer and track programs that are managed via the Aviation Employee Relations Office.
This position will also Collaborate with Aviation and City of Austin ( COA ) personnel regarding employee relations issues to include interpretation of policies and procedures.

This position will provide professional guidance and best practices for employee relations functions to include:

- TWC Hearings
-Title VII / Harassment (Departmental level)
-Grievances
-Unemployment Claims
-General Employee Relations Issues/ Complaints
-Mediation
-Support Public Information Requests
-Assist with policy and procedure development.

ASSESSMENT :

Skills assessment(s) may be required for this position.

TRAVEL :

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

APPLICATION INFORMATION :

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities, and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :

Employees in Good Standing who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase, at which time the Good Standing status will be re-verified.

CRIMINAL HISTORY BACKGROUND CHECK :

The top candidate will be subject to a minimum 10-year criminal background check and security threat assessment

LANGUAGE :

Must have the ability to read, write, and fluently speak in English.

WORK HOURS :

Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

OVERTIME :

Overtime may be required with or without notice.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS
Pay Range
$32.23 - $40.29
Hours
Monday - Friday
7:30 a.m. - 4:30 p.m.

Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work.
Job Close Date 03/10/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2800 Spirit of Texas Dr., Austin, TX 78719 Preferred Qualifications
Preferred Experience:

• Experience in Human Resources providing professional guidance on Employee Relations matters.
• Human Resources experience in employee complaint resolution and in conducting complex workplace investigations, including writing investigation reports.
• Experience handling grievances, reviewing corrective action letters regarding performance and disciplinary actions.
• Experience creating professional, well-drafted investigation plans and reports.
• Experience developing and delivering workplace training on human resources topics.
• Experience in mediation and/or alternate dispute resolution techniques.
• Ability to travel to more than one work location.

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Collaborates and serves as strategic partner with senior leaders and management on HR programmatic analysis, implementation, and administration providing operational oversight, advice, and analytical support. Manages and resolves complex HR-related issues and provides solutions to programs and processes, monitoring implementation of agreed upon actions until the problem has been resolved. Advises and influences management in making sound HR-related decisions. Serves as subject matter expert in providing advice and counsel to management and employee groups on a broad range of HR issues and with applicable regulations, programs, policies, and procedures. Interprets and provides guidance on, and interpretation of, applicable systems, policies, procedures, strategies, process work flows, and regulations; and monitors compliance with policies, regulations, laws, and program objectives. Identifies, analyzes, and recommends solutions for various HR problems using morale indicators and other personnel measurements, such as, but not limited to, surveys, turnover, and grievances; and presents recommendations for corrective action programs when needed. Provides training to managers and supervisors on HR topics and procedures. Researches, gathers, analyzes, and evaluates data and information; monitors program trends; reviews and performs quality checks of program-related data; and develops and maintains management reporting to support decision making and policy development. Monitors and maintains system data, files, records, and reporting; transmits program data files to vendors; and develops, monitors, and implements information tracking systems.

Responsibilities- Supervision and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others.

Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of Federal, State, and Local laws and ordinances governing personnel activities.
• Knowledge of City practices, policies, and procedures.
• Knowledge and practices of HR program administration and management.
• Knowledge of practices and methods of coaching and leading the work of others.
• Knowledge of principles and applications of critical thinking and analysis.
• Knowledge of customer service principles.
• Skill in overseeing the maintenance of HR program/process documentation, data, schedules, records, and files.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Skill in planning and organizing.
• Ability to coordinate deadlines, prioritize work demands and assign/monitor work performed.
• Ability to handle hostility, conflict, and uncertain situations.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to train others.
• Ability to develop and maintain knowledge in assigned specialized HR areas.
• Ability to establish and maintain good working relationships with other City employees and the public.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* This position requires a Graduation with a Bachelor’s degree from an accredited college or university in related field, plus three (3) years of HR experience. One (1) additional year of experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum requirements?

• Yes
• No

* Please describe your experience in Human Resources providing professional guidance on Employee Relations matters.
(Open Ended Question)
* Please describe your Human Resources experience in employee complaint resolution and in conducting complex workplace investigations, including writing investigation reports.
(Open Ended Question)
* Describe your experience handling grievances and reviewing corrective actions letters regarding performance and disciplinary actions. If no experience, please indicate N/A.
(Open Ended Question)
* Describe the process/tools you use to create professional, well-drafted investigation plans and reports. If no experience, please indicate N/A.
(Open Ended Question)
* Describe your experience developing and delivering workplace training on human resources topics.
(Open Ended Question)
* Please describe your experience in mediation and/or alternate dispute resolution techniques.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents