Airport Systems Officer

Job Description:

Airport Systems Officer

Description

Minimum Qualifications

• Graduation with Bachelor’s degree from an accredited college or university with major coursework in Aviation Management, Public or Business Administration, or a related field to the job, plus six (6) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory or management capacity.
• Any combination of education and/or work experience will substitute for the minimum qualifications.

Licenses and Certifications Required:
None.
Notes to Applicants

POSITION OVERVIEW :

The Airport Systems Officer is responsible for ensuring the safe, efficient, and reliable operation of all airport systems at Austin-Bergstrom International Airport ( AUS ). This includes the planning, implementation, and oversight of preventive maintenance programs, responding to maintenance requests, managing maintenance staff, and coordinating with stakeholders to minimize disruptions to airport operations. This position is critical to maintaining the airport’s infrastructure and supporting its continued growth and success.

Primary Duties: The Airport Systems Officer is responsible for the safe and efficient operation of all AUS airport systems. This includes developing and implementing preventive maintenance programs for systems like electrical, HVAC , plumbing, lighting, and baggage handling. They manage a maintenance team, assigning tasks, training, and evaluating performance. The Officer responds to maintenance requests, troubleshoots, and coordinates repairs to minimize operational disruptions. They monitor system performance, identify potential problems, and implement corrective actions. Coordination with stakeholders (airlines, concessionaires, tenants) is crucial for scheduling maintenance. Budget management, tracking expenditures, and ensuring compliance with regulations and safety standards are also key. The role involves maintaining records of maintenance activities, collaborating with external contractors, and staying current with industry best practices. Inventory management and reporting to airport management are also required. Finally, the position necessitates working during peak times, including holidays, storms, Austin’s festivals, and special events.

The ideal candidate possesses strong leadership and team management skills, coupled with excellent problem-solving and decision-making abilities. They thrive under pressure, effectively managing multiple priorities, and demonstrate exceptional communication and interpersonal skills, including a strong customer service orientation. Furthermore, they are proactive, result-oriented, detail-oriented, and organized, with the ability to adapt to changing situations. A strong work ethic and commitment to safety are essential attributes.

ASSESSMENT :

A skills assessment will be required for this position.

TRAVEL :

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

APPLICATION INFORMATION :

• A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
• Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
• The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
• Resumes will not be used to qualify for the position and will not be used to recommend salary.
• Supplemental information or changes to your application will not be accepted after the job posting closes.
• The responses to the supplemental questions inquiring about experience should be reflected on your application.

VETERAN :

Veteran candidates will be required to provide a copy of their DD214 at the time of interview.

GOOD STANDING - DEPARTMENT / DIVISION POSTINGS :

Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.

ESSENTIAL PERSONNEL :

This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled.

CRIMINAL HISTORY BACKGROUND CHECK :

Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.

LANGUAGE :

Must have the ability to read, write, and fluently speak in English.

WORK HOURS :

Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work

ON- CALL / CALL BACK RESPONSIBILITIES :

Position may require on-call or call back responsibilities.

DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS
Pay Range
$56.43 - $73.36

Hours
Core Hours:
Monday - Friday
8:00 a.m. - 5:00 p.m.
Hours may change depending on departmental needs.

Work hours may include after-hours, holidays, and weekend work.
Job Close Date 03/31/2025 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications

• Experience being progressively responsible with airport systems maintenance and operations.
• Experience with large-scale facility maintenance in a 24/7 operational environment.
• Advanced knowledge of Building Management Systems ( BMS ) and other related software.
• Expertise in troubleshooting complex electrical and mechanical systems

Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

Develops annual and multi-year work plans and strategies to meet the airport’s maintenance needs. Develops and directs the implementation of goals, objectives, policies, procedures, and work standards to support the airport strategic plan. Leads the airport maintenance teams in ensuring the Airport’s systems are well maintained to provide efficient operation and positive customer experience. Confers with representatives of airlines, concessionaires, and other persons using airport facilities to coordinate maintenance and repair activities in tenant spaces. Directs airport maintenance to ensure compliance with Federal aviation regulations, policies, procedures, and delivery of quality customer and operational services. Makes recommendations on construction, alterations, and maintenance activities at airport facilities. Directs actions and resources to resolve emergencies, significant weather events, and other irregular operation. Reviews, approves, and implements recommended changes to plans and leads the development of process or operational improvements. Represents AUS interest in Aviation, technical factors, governmental and regulatory agencies, Boards and Commissions, City Council Committees, City Council, and other related oversight agencies and AUS stakeholders.

Responsibilities- Supervision and/or Leadership Exercised:

Responsible for the full range of management and supervisory activities: selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of FAR Part 139 to manage and maintain aircraft operations.
• Knowledge of airport property and other facilities within the airport to manage operations and emergency events.
• Knowledge of airport operations to direct, manage, and control field operations.
• Knowledge of the International Facilities Management standards.
• Knowledge of the National Incident Management Systems to work with other agencies and departments during all airport emergencies.
• Knowledge of the simultaneous use of several radio frequencies to provide and receive information from airport, FAA , airline, and other personnel.
• Knowledge of management principles related to municipal project or program activities.
• Knowledge of reporting concepts, budgeting, purchasing, and preferred business practices.
• Skill in effective oral and written communications.
• Skill in handling multiple tasks and prioritizing.
• Skill in handling conflict and uncertain situations.
• Skill in data analysis and problem solving.
• Ability to manage public relations and use media to facilitate information to the public.
• Ability to communicate positively and effectively with elected officials; AUS leadership; managers; Local, State, and Federal agency representatives; contractors; tenants; media representatives; foreign and domestic dignitaries; passengers; and members of the public from widely diverse cultural and socio-economic backgrounds.
• Ability to work with frequent interruptions and changes in priorities.

Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Airport Systems Officer position are graduation with Bachelor’s degree from an accredited college or university with major coursework in Aviation Management, Public or Business Administration, or a related field to the job, plus six (6) years of experience in a field related to the job, including two (2) years of experience which were in a supervisory or management capacity. Any combination of education and/or work experience will substitute for the minimum qualifications. Do you meet these minimum qualifications?

• Yes
• No

* Please describe your experience being progressively responsible with airport systems maintenance and operations.
(Open Ended Question)
* Please describe your experience with large-scale facility maintenance in a 24/7 operational environment.
(Open Ended Question)
* Please describe your knowledge of Building Management Systems (BMS) and other related software.
(Open Ended Question)
* Please describe your experience in troubleshooting complex electrical and mechanical systems.
(Open Ended Question)
* Given the 24/7 operational demands of an airport and the potential for unexpected events (weather, emergencies, etc.), describe your approach to maintaining a high level of system reliability and minimizing disruptions to airport operations.
(Open Ended Question)
* Describe a challenging maintenance project you successfully completed in a previous role. What were your key challenges, and how did you overcome them?
(Open Ended Question)
* How do you stay current with the latest advancements in airport systems technology and maintenance best practices?
(Open Ended Question)
* Describe a situation where you had to communicate complex technical information to a non-technical audience effectively. How did you ensure your message was understood and the audience engaged?
(Open Ended Question)
* Austin is a dynamic city with a growing airport. How would you leverage your experience and skills to contribute to the continued success and growth of Austin-Bergstrom International Airport?
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?

• Yes
• No

* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.

• I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment

* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)


Optional & Required Documents

Required Documents Optional Documents