Staff Services Coordinator

Job Description:

Staff Services Coordinator

Description

About the Opportunity

THE POSITION
Under the supervision of the Training Manager, the Staff Services Coordinator within the Workforce Development and Training Department will oversee the internship and training activities in partnership with school districts, colleges, and universities. The coordinator will collaborate with other programs within the department to maintain compliance with classifications, federal and state requirements regarding licensure and certifications. The goals of the training program include the following: provide effective training that promotes continuous learning, professional development and is responsive to the BHRS Strategic Plan, staff, contract staff and consumer and family needs; to offer opportunities for staff to maintain their licensure, or re-certification by providing continuing education units; and to provide training that promotes the capacity of communities to support wellness, resilience and recovery. This individual will work closely with the WE&T Team to assist with the implementation of the MHSA/BHSA plan. In addition, the Staff Services Coordinator will work closely with BHRS management to ensure training focused on Cultural Competence, Equity and Social Justice, Substance Use Disorder (SUD) and Mental Health required courses, and prevention and early intervention. This recruitment is being conducted to fill a vacancy for Behavioral Health and Recovery Services and establish an eligible list to fill future full-time vacancies. Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment.
To view the current Public Health orders, please visit the California Department of Public Health website here for more information.

To learn more about the Behavioral Health and Recovery Services department, Click Here .

Click here for details

Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management/Supervisory bargaining unit for labor relations purposes. Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.
Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).
The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Typical Tasks

• Provide positive leadership and guidance to staff to ensure quality service delivery;
• Assist the Manager with direct supervision, staff development, training, performance evaluation of director of Volunteer services, contracted clinical supervisors, and internship programs;
• Perform complex technical work to assist the department with bridging trainings and monitoring between BHRS CASRA and Modesto Junior College;
• Analyze, interpret, and report out data for BHRS Volunteer Program;
• Analyze and interpret complex written materials such as established regulations, policies, procedures, State /Federal legislation, Core Competency guidelines;
• Review and complete Behavior Health and Recovery Services contracts with universities, collages, and presenters;
• Collaborate with other programs within the department to maintain compliance with classifications, federal and state requirements regarding licensure and certifications;
• Ensure interns and BHRS staff are working towards certification to gain training in the following areas:

• Psychosocial interventions
• Assessment
• Community-based methods of treatment
• Member-Centered Advocacy
• Problem Solving Strategies
• Consultation, Evaluation, and Research

• Ability to work as a positive team member and promote and encourage team participation in problem solving and delegate tasks to team members when appropriate;
• Knowledge of peer/consumer value in the work place;
• Ability to maintain boundaries;
• Promote team building and good moral;
• Ability to train and provide effective clinical and behavioral interventions;
• Assists and maintains oversight of team and adherence of federal and state regulations;
• Ensures departments policies and procedures are adhered to and carried out;
• Encourages staff to collaborate with one another in resolving problems;
• Monitor clinical documentation for compliance with Medi-Cal, Federal and State regulations; Promote continued training in the electronic health record, as needed;
• Bridge the gap between upper management and direct service staff;
• Understanding of and commitment to the integration of mental health and substance use disorder treatment;
• Provide effective training of clinical and behavioral interventions;
• Knowledge of and commitment to include Mental Health Services Act essential elements and Four Transformational Elements;
• Maintain a safe work environment;
• Knowledge of member driven, strength-based, and culturally informed treatment;
• Ability to use effective and assertive communication, problem-solving, and conflict resolution skills;
• Participates in departmental meetings and committees;
• Establish cooperative partnerships with community agencies to ensure improved service to members;
• Cooperate with all monitoring agencies reviewing department compliance;
• Provide statistical reports as required;
• A commitment to developing a culturally informed staff and to providing culturally proficient services;
• Strategically build and maintain relationships with internal and external community partners across the county, and participate in a wide range of community collaborative and capacity building efforts, and engage in efforts to reduce stigma; and
• A strong commitment to and demonstrated skills in provision of culturally competent services to diverse populations, consistently utilizing multicultural skills, knowledge and experience.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Administration and Management - Knowledge of business and management principles involved in strategic planning, organizational change, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Administrative - Knowledge of administrative and office procedures and systems such as word processing, managing files and records, and transcription, designing forms, and workplace terminology.
• Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards personal services. This includes customer needs assessment, meeting quality standards.
• Management & Leadership - Knowledge of effective leadership, direction and supervision. Principles of people management training, coaching, mentoring, and performance evaluations including quality performance management and results-based accountability.
• Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
• Public Health Services - Principles and practices of public health including organization, management, and staffing.
• Project Management - Knowledge of principles and practices for Project Management and techniques of assessing workflow output.

SKILLS/ABILITIES

• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Communicate Effectively - Orally and in writing, in order to make presentations and recommendations to individuals, groups and public boards.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Instructing - Teaching others how to do something.
• Interpersonal Relationships - Developing and maintaining interpersonal relationships with internal and external stakeholders.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Public speaking and instructing skills
• Learning Strategies - Selecting and using training /instructional methods and procedures appropriate for the situation when learning or teaching new things.
• Management of personnel resources - Motivating developing, and directing people as they work, identifying the best people for the job.
• Monitoring - Monitoring / Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Negotiation - Bringing others together and trying to reconcile differences.
• Reading Comprehension.
• Strategic Planning - Establish goals and objectives, participate in strategic planning and outcome measurement.
• Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
• Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
• Time Management - Manage tasks appropriately to accommodate multiple deadlines.
• Writing / Speaking - Communicating effectively as appropriate for the needs of the audience.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION / EXPERIENCE

• Bachelor's degree in Public Administration, Business Administration, Social Work, Psychology, Counseling or a related field; AND ONE OF THE FOLLOWING:
• One (1) year of experience performing duties such as data analysis, program development, and project coordination in a classification comparable to a Stanislaus County Staff Services Analyst; OR
• One (1) year of supervisory experience in a public or private agency performing duties involving contracts, organizing events (conferences, presentations and trainings), data analysis or researching evidence-based modalities/trainings

Progressively responsible experience in a related area may be substituted for the required education on a year-for-year basis.

DESIRABLE QUALIFICATIONS

In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application

• Lived experience as a consumer of behavioral health services or as a family member of a consumer of behavioral health services
• Certification with a State approved substance use disorder organization

Proof of education must be attached for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7339 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application and Selection Procedures

APPLICATION PROCEDURES / FINAL FILING DATE

Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS

Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists . Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: February 21, 2025
Oral Examination: Tentatively the week of March 3, 2025

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County .

GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.

Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.

Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org

Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.

Benefits associated with this position can be found at Benefits Summary .

Closing Date/Time: 2/21/2025 5:00 PM Pacific

Salary:

$81,993.60 - $99,652.80 Annually