Network Administrator I

Job Description:

Network Administrator I

Description

The Position

Bargaining Unit: Local 21 - Supervisory Management

Why join the Contra Costa County Department of Information Technology?
The Department of Information Technology (DoIT) is at the forefront of driving technological excellence and innovation throughout the County. Our mission is to provide essential technology services that power a wide array of IT initiatives, ensuring seamless networking, robust communications, enhanced security, efficient hardware support, and streamlined application services. Dedicated to serving the needs of our community, DoIT plays a crucial role in empowering the County to achieve its goals through strategic technology implementation.

We are excited to announce that Contra Costa County is seeking to fill one (1) vacancy for Network Administrator I.

As a Network Administrator I within the Department of Information Technology, you will be an integral part of our dynamic team. Your role will involve administering, monitoring, and maintaining systems, contributing to the implementation of innovative IT infrastructure projects, and collaborating with cross-functional teams to enhance overall efficiency and security. Your expertise and dedication will contribute directly to the success of our department's mission and the County's technological advancement.

Why choose us? At DoIT, we offer more than just a job - we offer an opportunity to be part of something bigger. As a Network Administrator I, you will benefit from a collaborative culture that values open communication and teamwork, providing the perfect environment for you to expand your skill set, advance your career, and make a meaningful impact on vital County initiatives. Join us and be at the forefront of innovation, working with cutting-edge technology tools and systems that will empower you to shape a smarter, more connected future while receiving the guidance and mentorship of an Information Systems Manager.

What you will typically be responsible for:

• Identifying and resolving system-related problems promptly with the primary focus on delivering services to the Library department and the branch locations
• Monitoring and optimizing IT system performance
• Providing technical assistance to users, ensuring smooth operations
• Enforcing security protocols to safeguard sensitive information and maintain data security
• Performing data backup management regularly and ensuring recovery readiness
• Collaborating on projects by contributing technical insights to cross-functional IT projects
• Administering hardware components by handling installation, upgrades, troubleshooting, maintenance, and vendor coordination
• Providing documentation to track hardware configurations, incidents, and solutions to ensure effective IT management and troubleshooting

We are looking for someone who is:

• Analytical: Demonstrates strong problem-solving skills for swift resolutions
• Proactive: Takes initiative to enhance IT operations
• Resilient: Maintains composure when facing challenges or delays
• Collaborative: Openly and effectively working with the team members to achieve goals
• Flexible: Adapts adeptly to changing tech landscapes
• Precise: Meticulously attending to system details to ensure accuracy and reliability
• Dedicated: Commits to ensuring seamless system performance

A few reasons you might love this job:

• You will have a public service impact and play a pivotal role in enhancing vital information technology systems and services that directly benefit the community
• You will work in a collaborative environment with a supportive team that values knowledge-sharing
• You will have opportunities for continuous learning and professional development
• You will have a play in critical system enhancement and in elevating essential IT infrastructure, supporting public services
• You will confront versatile projects, ensuring an engaging, ever-evolving role

A few challenges you might face in this job:

• You will oversee IT systems across multiple locations, ensuring uniformity and efficiency
• You will have to navigate rapid technology changes to maintain up-to-date systems
• You will cater to users with varying tech skills and needs, providing effective support
• You will have to safeguard public-facing systems while ensuring user-friendly access
• You will need to stay vigilant against evolving cybersecurity threats and adapting defenses accordingly

Competencies Required:

• Adaptability: Responding positively to change & modifying behavior as the situation requires
• Critical Thinking: Analytically & logically evaluating information, propositions & claims
• Analyzing & Interpreting Data: Drawing meaning & conclusions from quantitative or qualitative data
• Professional & Technical Expertise: Applying technical subject matter to the job
• Customer Focus: Attending to the needs & expectations of customers
• Project Management: Ensuring that projects are on-time, on-budget & achieve their objectives
• Oral Communication: Engaging effectively in dialogue
• Writing: Communicating effectively in writing
• Building & Maintaining Relationships: Establishing rapport & maintaining mutually productive relationships

To read the complete job description, please visit the website, www.cccounty.us/hr .

The eligible list established from this recruitment may remain in effect for six (6) months.

Other departments throughout the County may use the eligible list from this recruitment to fill future vacancies.

Minimum Qualifications

Education: Possession of a Bachelor's degree from an accredited college or university with a major in computer science, information processing or a closely related field.

Experience: Three (3) years of full-time or its equivalent experience in designing, installing, and helping to maintain complex multi-site Network Server Operating Systems, Systems administration including storage, virtualization and cloud.

Substitution: Additional qualifying experience may be substituted for the required education on a year-for-year basis up to a maximum of four years.

Desirable qualifications:

• Apple Device Support: Deep understanding of Apple device ecosystem
• JAMF PRO Experience: Knowledge of JAMF PRO MDM platform and operations
• Cloud Expertise: Proficiency in AWS, Azure, or other cloud technologies

Selection Process

Application Filing and Evaluation: Applicants will be required to complete a supplemental questionnaire at the time of application, applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Training and Experience Evaluation: Candidates will be required to complete a training and experience questionnaire at the time of filing. The responses to the training and experience questions on the supplemental questionnaire will be used to evaluate candidates' relevant education, training and/or experience as it relates to the Network Administrator I classification. (Weighted 100%)

The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.

For recruitment-specific questions, please contact Angelica Tran at Angelica.Tran@hrd.cccounty.us. For any technical issues, please contact the GovernmentJobs’ applicant support team for assistance at +1 855-524-5627.

CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.

DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.

To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits

Closing Date/Time: 2/23/2025 11:59 PM Pacific

Salary:

$100,722.36 - $122,428.56 Annually