Clerical Assistant

Job Description:

Clerical Assistant

Description

City of Claremont

The City of Claremont is a suburb of Los Angeles that is unlike any community in Southern California. Sunset Magazine named Claremont "The Best Suburb in the West." Money Magazine listed Claremont as one of the "Best Places to Live." The City has won awards in environmental stewardship, municipal budgeting, urban planning, and recreational programming.

Being the best is a philosophy Claremont employees put into practice every day. The City has a reputation for being a premier city in California, with cutting edge programs and a dedication to the public engagement process. If you are considering working for the City of Claremont, ask yourself:

Are you ready to experience a different kind of City? A City that challenges convention, embraces innovation, and demands excellence?

• Do you have the passion, drive, and commitment to succeed in a fast-paced, service-driven environment?
• The City of Claremont produces innovative programs that are setting the bar for municipalities across the country. Do you enjoy a challenging environment that will push you to be the best in your field?

If you answered these questions with YES, consider applying to join the Community Services Department as their next Clerical Assistant!

The Position

The City of Claremont is looking for one highly motivated individual with a strong work ethic and exceptional customer service skills to provide a variety of specialized and responsible clerical support in the Community Services Department.

The Clerical Assistant will be responsible for maintaining several department databases, tracking bulk item pickups, automated containers, and insurance and contract terms. The position will also report graffiti and requests for maintenance submitted through the graffiti hotline and the City app, order supplies, file, and assist with any special projects. A strong commitment to customer service and attention to detail are critical in this position.

The position is part-time and requires 25 hours per week of work. This position is not eligible for benefits. Hours of work vary Monday - Thursday 8:00 a.m. - 5:30 p.m.

The Clerical Assistant may/will also:

• Meet and greet the public, respond to visitors' routine inquiries both on the telephone and in person, refer to the appropriate staff member for more specific information and follow-up, and exhibit familiarity with all functions of the City.
• Perform a variety of clerical work, including answering the telephone, taking accurate messages, typing, filing, checking, and recording information on records.
• Use a laptop or personal computer to type routine correspondence, memoranda, and reports.
• Types complex charts, graphs, reports prepared by others using the City's word processing, spreadsheet, and data processing software.
• Provide support services to higher level clerical staff or other staff as assigned.
• Perform mathematical calculations of average difficulty.
• Independently compose more sensitive customer service letters and/or documents complex in nature.
• Identify information that needs to be tracked and analyzed, develop ways to computerize manually kept records, and use relevant data to prepare draft reports.
• Assist in the preparation of agenda packets.
• Maintain routine files and libraries.
• Receive, sort, and distribute incoming and outgoing mail.
• Serve as an information resource for customers and co-workers.
• Be able to explain department's policies and procedures

Ideal Candidate

Qualified applicants will have a high school diploma (or equivalent), some college level business courses, and one year of office work experience. Bilingual skills are highly desirable. Knowledge of computers, Microsoft Suite, and Windows are highly desirable. Qualified applicants must possess a valid Class C California driver's license and have a good driving record.

THE COMMUNITY SERVICES DEPARTMENT

The Community Services Department is responsible for managing and coordinating the work effort of three operating divisions: Maintenance, Solid Waste, and Motor Fleet. To deliver the high quality services necessary to fulfill the needs of the City Council and the citizens, the department has an annual operating budget of $17.2 million and 38 full-time employees across all divisions.

The Maintenance Division oversees all sewer, street, and sidewalk maintenance; public facilities maintenance; and maintenance of the City’s urban forest. The Solid Waste Division is tasked with providing residential and commercial sanitation services, including trash pick-up and recycling. Lastly, the Motor Fleet Division is responsible for maintaining the City's fleet and contracted fleet services, including the Inland Valley Humane Society and Claremont Unified School District fleets.

Community Services has an annual work plan that includes implementing applicable sustainability actions listed in the Sustainable City and Embedment Plans, and increasing sustainability efforts throughout City facilities and programs. Among other plans, Community Services is responsible for maintaining the landscape and facilities surrounding the iconic Claremont Village.

Additional Information

THE COMMUNITY

Located 30 miles east of downtown Los Angeles on the lower slopes of the San Gabriel Mountains, Claremont is best known for its tree-lined streets, historic buildings, world-renowned colleges, and award-winning school system.

Claremont provides the charm of a New England town within comfortable driving distance of major Southern California attractions, sports stadiums, and the Ontario International Airport. Sunset magazine described Claremont in this manner, "College towns like this one may be commonplace on the East Coast, but Claremont, 30 miles east of downtown Los Angeles, stands out as a singular example in Southern California." Metrolink Rail Authority also named Claremont a Preferred Destination Point.

The City has a population of 36,000 people calling Claremont their home. Within the City's 14.14 square miles, Claremont has 24 City-owned parks and sports fields, with 2,555 acres of public parkland, of which 1,769 is wilderness. Claremont has over 25,000 City trees and has been a winner of the National Arbor Day Association's TREE CITY USA award for 38 years.

Claremont's success is not accidental, but the result of a long tradition of creating and encouraging community cooperatives and involvement in civic affairs, which has also worked successfully in the areas of business and economic retention and development. The City of Claremont exemplifies the quality of a model city and is viewed and respected as a leader in local government.

HOW TO APPLY

Interested candidates can apply for this position online and obtain additional information at the City of Claremont website www.claremontca.gov. Recruitment may close after a sufficient number of qualified applicants is received.

REASONABLE ACCOMMODATION

The City of Claremont is committed to providing reasonable accommodation to applicants as required by the Americans with Disability Act (ADA) and Fair Employment and Housing Act (FEHA). Individuals with qualified disabilities who need reasonable accommodation during the selection process or in the performance of their duties must specify the accommodations needed, in writing, at the time when the employment application is submitted.

EQUAL OPPORTUNITY EMPLOYER

The City of Claremont is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity, welcomes opportunities to engage and understand others, and fosters a sense of belonging.



Closing Date/Time: 2/13/2025 1:00 PM Pacific

Salary:

$23.37 - $28.23 Hourly