DEVELOPMENT SERVICES REPRESENTATIVE II

Job Description:

DEVELOPMENT SERVICES REPRESENTATIVE II

Description

The Position

The City of Riverside is accepting applications for the position of Development Services Representative II to fill one (1) vacancy in the Building and Safety Division of the Community and Economic Developme nt D epartment . The eligibility list established may be used to fill the current and/or upcoming vacancies within this classification for up to six (6) months.

The Development Services Representative II, under general supervision, is to perform specialized and complex clerical work assisting customers in the development process for a specific city service; and to do related work as required.

Work Performed

Typical duties may include, but are not limited to, the following:

• Respond to inquiries regarding department rules and regulations governing the development process in a service area and related customer problems, searching for and abstracting data and providing detailed explanation of policies and procedures.
• Review building/construction plans, tract and parcel maps; advise on required permits, determine and collect appropriate service/development fees and charges and issue permits.
• Initiate service orders, schedule inspections when required and check and update from as-built drawings.
• Provide information on and review contractor’s liability insurance for adequacy.
• Perform a wide variety of clerical work including proofreading, keyboarding, filing, checking and recording information on records.
• Compute and process fees, deposit amounts, maintain on-going accounting and refund of fees and deposits.
• Operate standard office equipment, personal computer, and related software programs.

Qualifications

Recruitment Guidelines:

Education: High school graduation or satisfactory equivalent (GED) supplemented by courses in business practices, typing and bookkeeping.

Experience: Two years of general clerical experience.

Highly Desirable Qualifications:

• Experience with permits, the permitting process and their associated software solutions
• Experience working for a municipal agency in an administrative capacity.
• Experience working at a front desk/counter operation that involves high volume, direct interaction with the public.
• Experience with current administrative and/or computer based software solutions and technology for a municipal agency.

Selection Process

DOCUMENTS REQUIRED AT THE TIME OF APPLICATION:

1) Completed Employment Application

2) Completed Supplemental Questionnaire

FOR DIRECTIONS ON ATTACHING A DOCUMENT TO AN ON-LINE APPLICATION, OR GENERAL INFORMATION ON COMPLETING YOUR ON-LINE APPLICATION, CLICK HERE: ( Application Guide). (Download PDF reader)

IMPORTANT INFORMATION ON SCHEDULING ASSESSMENTS:

If you are selected to move forward in the assessment process, you may be required to self-schedule your appointment. You will be notified via email of your status and provided with self-scheduling instructions. Please check your email regularly following the closing date of this recruitment.

The selection process will begin with an employment application package screening, with the best qualified candidates being invited to participate further in the assessment process. This process may include any combination of written, performance, and oral assessments to evaluate job-related education, experience, knowledge, skills, and abilities. Those who successfully complete the selection process will be placed on the eligibility list for this classification.

Positions that require, or may require, a California Commercial Driver’s License are considered Safety Sensitive and are monitored by the U.S. Department of Transportation. Any candidate being considered for a Safety Sensitive position must submit authorization forms to the City immediately upon request to begin the pre-employment process.

It is the responsibility of candidates with a disability requiring accommodation in the assessment process to contact the Human Resources Department in writing to request such accommodation prior to the closing date of this recruitment.

Appointment may be subject to the successful completion of a pre-employment background investigation, drug screen, and/or medical/physical examination.

NOTE : The City reserves the right to modify selection devices and test instruments in accordance with accepted legal, ethical, and professional standards. Candidates may reapply when there is a posting to establish an eligibility list.

EDUCATIONAL REQUIREMENTS:

Proof of education listed in your application will be requested at the time of conditional offer. Acceptable documentation consists of transcripts or degree, if applicable, by the accredited U.S. college or university.

Education obtained outside the United States (US) require one of the following options:
An equivalency statement from an evaluation company certified by the National Association of Credential Evaluation Services (NACES) at http://www.naces.org/members.html or the Association of International Credential Evaluators Inc. (AICE) at http://aice-eval.org/members/ .An advanced-level degree from an accredited US college or university.

All applicants will be notified via e-mail or telephone of their application status and the assessment dates/times/locations after the closing date of this announcement.

THE PROVISIONS OF THIS JOB ANNOUNCEMENT DO NOT CONSTITUTE AN EXPRESSED OR IMPLIED CONTRACT.

Service Employees International Union (SEIU) - General Unit

The City offers an attractive benefits package, the central provisions of which are as follows:

• Retirement for Classic Members - For employees hired after 1/1/2013 who are CLASSIC MEMBERS of California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12 and have not been separated from service from such agency for six months or more, the retirement benefit shall be 2.7 % @ age 55; 3-year final compensation. The required employee contribution is 8%. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Retirement for New Members - For employees hired 1/1/2013 or later and who ARE NOT a member of the California Public Employees' Retirement System (CalPERS) or a reciprocal agency as of 12/31/12, or those who have been separated from a public agency which contracts with CalPERS or a reciprocal agency for six months or more, the retirement benefit shall be 2% at age 62; 3 year final compensation. The required employee contribution is 50% of the normal cost and is subject to change per CalPERS every fiscal year. The City does not participate in Social Security; thus, employees do not bear this additional 6.2% expense.
• Health Insurance - The City offers six health insurance plans and contributes up to $1,469 per month for employee and dependent coverage.
• Dental Insurance - The City provides three dental insurance plans and contributes up to $45 per month.
• Vision Insurance - The City provides vision coverage through Vision Service Plan (VSP) for employees and their dependents that are enrolled in medical coverage.
• Life Insurance - The City provides and pays for term life insurance equal to $100,000. Additional Life Insurance is available and voluntary for employee and eligible dependents (up to $300k).
• Deferred Compensation - The City contributes $25 a month with a minimum employee contribution of $12.50 per check. Participation in the deferred compensation plan is optional.
• Leave Benefits - Includes vacation leave, sick leave, bereavement leave, and holiday benefits.
• Flexible Spending Account - The City offers a Health Care and Dependent Care Flexible Spending Plan for optional participation.
• State Disability Insurance - Automatic coverage administered by the Employee Development Department (EDD) of the State of California
• Vacation Accrual - 0-4 yrs. = 80hrs, 5-9 yrs. = 120hrs, 10+ yrs. = 160 hrs.

For additional benefits information, please visit the following website: https://www.riversideca.gov/human/employee-hub/benefits/about-1

Closing Date/Time: 1/29/2025 11:59 PM Pacific

Salary:

$22.67 - $27.58 Hourly