Customer Service Representative III for the Marin Municipal Water District

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Customer Service Representative III for the Marin Municipal Water District

Regional Government Services Corte Madera, California, United States

Job Description:

Customer Service Representative III for the Marin Municipal Water District

Description

Position Description

Are you seeking a career where you can be part of an organization committed to serving its community through excellent customer service and problem solving? Are you passionate about encouraging and mentoring a team? If so, the Marin Municipal Water District is looking for their next Customer Service Representative III to join their team!

Regional Government Services and its staff is conducting this recruitment for the Marin Municipal Water District .

ABOUT THE POSITION:

Under general supervision, the Customer Service Representative III provides senior level administrative and technical support to the Division implementing and maintaining complex administrative assignments and programs related to the Division Director’s office.

THE IDEAL CANDIDATE WILL:


ABOUT THE DISTRICT:

Chartered on April 25, 1912, the Marin Municipal Water District is the first municipal water district in California. Prior to that, water in central and southern Marin had been provided by several small, private companies, many of them subsidiaries of local real estate developers. Recognizing the critical importance of reliable water service, the community came together to create a publicly owned and managed water system. Our proud history is what drives our work, and it is at the heart of our mission: to manage our natural resources in a sustainable manner, and to provide you with high-quality water at a reasonable price. Today, we serve more than 191,000 people in central and southern Marin. We are proud to provide 100 percent locally sourced drinking water. About 75 percent of our water supply comes from our reservoirs on Mt. Tamalpais and in west Marin, with the remaining supply coming from neighboring Sonoma County’s Russian River water system. Our local water supply means you can be sure your water is clean, fresh, and sustainably sourced.

CORE COMPETENCIES:


APPLY ONLINE HERE

Examples of Duties

To view the full job description, click HERE

Typical Qualifications

QUALIFICATIONS:

Any combination equivalent to experience and education that could likely provide the required knowledge and abilities would be qualifying. A typical way to obtain the knowledge and abilities would be:



and



Supplemental Information

BENEFITS AND SALARY:

Salary: $6,456.00- $7,796.00 Monthly

To view the Marin Municipal Water District benefits, click HERE

APPLICATION AND SELECTION PROCESS: Applications must be submitted online through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment.

DON’T WAIT TO APPLY, THE FIRST REVIEW OF APPLICATIONS WILL BE FEBRUARY 10, 2025.

APPLY ONLINE HERE

SELECTION PROCESS: Applications must be submitted online through this applicant tracking system. All materials must be complete and clearly indicate the candidate meets the minimum qualifications. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list or discharge from employment.

Application - (Pass/Fail) Applications are screened based on the criteria indicated in this announcement. Incomplete, late, emailed, and faxed applications will not be accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your application through this applicant tracking system. Minimum Qualifications (MQ) Appraisal - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed for each applicant's ability to meet the minimum work experience, training, and education qualifications.

An Online Skills Assessment will be conducted via a video conference platform and is tentatively scheduled for the week of February 17, 2025. Candidates who pass the Online Skills Assessment may be invited to participate in the next step of the selection process.

Remote Screening - (Pass/Fail) A remote screening process may be used to verify qualifications and evaluate candidate's knowledge and skills for the position. Successful candidates will be placed on an eligible list. Successful candidates will be submitted to the Marin Municipal Water District for further consideration.

All communication and notices will be sent via email. Additional inquiries about the position may be directed to aniewald@rgs.ca.gov .

Neither Regional Government Services nor the Marin Municipal Water District are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise RGS by emailing aniewald@rgs.ca.gov .

The Marin Municipal Water District is an Equal Opportunity Employer

Salary:

$77,472.00 - $93,552.00 Annually
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