Long Term Care Case Manager- Non IDD

Job Description:

Long Term Care Case Manager- Non IDD

Description

Job Posting Closes at 11:59PM on:
02/06/25
Division:
Case Management Agency Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

Job Description Summary:

Jefferson County Human Services is seeking a Long Term Care Case Manager responsible for the client-facing work of this division. Depending on the focus of their team, the Long Term Care Case Manager provides a variety comprehensive case management which involves providing individualized support and coordination of services for clients, often with complex needs. This includes conducting assessments to determine eligibility, creating tailored care plans, linking clients to appropriate resources, and maintaining ongoing communication to monitor progress and adjust plans as needed. It requires a thorough understanding of community resources, policies, and regulations, as well as the ability to advocate effectively for clients.

Experience in a high-volume customer service position demonstrates the ability to manage multiple tasks simultaneously while maintaining a professional and empathetic demeanor. This includes resolving client concerns promptly, addressing inquiries accurately, and handling challenging situations with diplomacy and patience. It highlights skills in communication, problem-solving, and the ability to thrive in a fast-paced, client-focused environment.

We are hiring a Long-Term Care Case Manger for the following program:

Non-IDD Program - The teams in this program are responsible for the long-term case management for clients experiencing needs related to physical disability, chronic illnesses, mental health, and aging.

About Human Services:

Through early childhood education, adult and child protection, job training, food assistance , Medicaid, and other programs, Jefferson County Human Services has an additional five internal Divisions that work with hundreds of community partners to help people build better, safer lives. Human Services provides excellent, individualized service throughout the community with their talented, passionate professionals who empower people and communities to thrive.

Jeffco offers a work environment that strives to promote the development, strategic vision and scope for work and inclusion practices to strengthen and advance shared departmental goals and alignment with the county strategic plan.

Schedule :

Human Services works a mix of 4 day/10-hour or 5 days a week (Monday-Friday). This position is hybrid, with remote work and in-office work as determined by team and agency needs.

Salary:

Hiring Range:$ 56,869 - $65,583 Annually

Compensation will be determined based on education, experience, and skills.

Bilingual proficiency in Spanish is an incredible asset to this team and will be compensatedupon completion of communication skill test.

Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more . For more information, click Here for our Total Rewards summary.

Essential Duties:

Long Term Care Case Managers have the following responsibilities:

• Determine client eligibility by gathering collateral information from hospital, nursing home, long-term skilled home health and home based services.
  

• Complete a face-to-face assessment of clients.
  

• Attend court appeal hearings to defend denied applications.
  

• Prepare all legal documents for the appeal hearing.
  

• Work with various Medicaid programs (e.g., Home and Community Based Services (HCBS), Elderly, Blind, and Disabled, Mentally Ill, Persons Living with AIDS, Brain Injury, Children’s HCBS, Total Long Term Care, Program of All Inclusive Care of the Elderly, Home Care Allowance, and Nursing Home programs).
  

• Maintain client care plans by reassessing as necessary for most cost efficient service plan.
  

• Adhere to state cost containment regulations.
  

• Ensure family members are fully informed of options available.
  

• Make referrals as necessary.
  

• Consult with state agents.
  

• Negotiate rates and plans with Medicaid providers and other providers.
  

• Complete billing paperwork.
  

• Other duties and responsibilities as assigned.
  

QUALIFICATIONS

Research shows women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum qualifications:

• Bachelor’s Degree in a related field
  

• One (1) year of work-related experience in comprehensive case management and a high volume customer service position
  

• Or an equivalent combination of education and experience.
  

Preferred Qualifications:

• Knowledge of volume 8 regulations pertaining to waivers or long-term services and support.
  

• Excellent individual, or group crisis management skills.
  

• Able to learn more than one complex computer system and is patient in the learning process.
  

• Ability to problem solve by using critical thinking and utilizing resources/researching to find solutions that are best for the family and the department.
  

• High level organizational and time management skills and thrives with strict deadlines.
  

• Strong customer service and interpersonal skills with the ability to adapt communication based on level of program knowledge of the audience.
  

• Warm, empathetic, respectable personality
  

• Passionate about agency's mission and vision
  

Additional Information:

• Offer of employment contingent upon successful completion of criminal history, motor vehicle report, CAPS, education verification, and/or references.
  

• Please note that supplemental questions requiring a written response will serve as a writing sample.
  

• In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
  

• All Jefferson County Employees must apply through their internal profile.
  

How to Apply:



Applications will be accepted electronically at Jefferson County Colorado Career Opportunities .



Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .

In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information .



For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs



Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us

Education:
Bachelor's Degree
Experience:
Work Experience: Minimum one year

Certifications:

Languages:

Category:
Health & Human Services