Extra Help Emergency Dispatcher I

Job Description:

Extra Help Emergency Dispatcher I

Description

THIS IS A CONTINUOUS RECRUITMENT AND CAN BE CLOSED AT ANY TIME WITHOUT NOTICE

Applications will be reviewed by Tulare County Human Resources & Development. As extra help positions become available, County departments with the job openings select the most qualified and appropriate applicant for the position available. The number of hours and duration of employment varies by each assignment. Extra help employees may work in a variety of County departments in locations throughout the geographic county area.

Extra help employees may not work more than 1,559 hours in any fiscal year from July to June. An extra help employee who mistakenly works in excess of 1,559 hours in a fiscal year does not

become a probationary or regular employee.

Applications will be active for six months. If you are hired for extra help and you complete a work assignment and then you if you wish to be employed again, you must resubmit an Extra

Help application online.

There are no benefits associated with extra help positions. See regular job specification for complete job duties and requirements.

Typical Duties

Learn standard operating procedures in sending and receiving radio transmissions.

Receive telephone and 911 calls from citizens or other law enforcement agencies or fire departments requesting/reporting emergencies, information and assistance.

Receive calls simultaneously, prioritize them, and maintain status of each.

Contact appropriate agencies for information and assistance.

Broadcast and receive emergency radio communications such as 911, ambulance, medical aid, fire, and CHP calls.

Dispatch and maintain status on Sheriff's and Fire units, utilizing computer assisted dispatch.

Read and review California Penal Code, Vehicle Code, Tulare County Ordinances, Federal Communications procedural manual to learn and identify types and numbers of a variety of violations, to understand types and levels of reported crimes and emergency situations, and to know clearly radio procedures and broadcast codes.

Conduct various civil defense tests.

Perform clerical functions including typing, filing, maintaining logs and tally sheets.

Prepare various computer forms.

Operate teletype terminal in sending and receiving teletype communications.

Provide general information to the public.

Maintain and update records and current procedures.

Attend meetings and training seminars.

Minimum Qualifications

MINIMUM QUALIFICATIONS

Minimum qualifications are used as a guide for establishing the education, training, experience, special skills and/or license which are required and equivalent to the following.

Knowledge:

• None

Skill/Ability to:

• Work and communicate effectively with people of various education and socioeconomic backgrounds by respecting beliefs, interpersonal styles and behaviors of both clients and co-workers.
• Operate contemporary office equipment inclusive of computer, keyboard, and all applicable electronic equipment.
• Handle multiple tasks, establish priorities for each, and maintain the status of each.
• Remember past and present events and relate them accurately.
• Speak clearly and concisely.
• Follow oral and written instructions.
• Remain composed under stress.
• Remain seated for periods of time and operate dispatching equipment while handling multiple and/or lengthy emergency situations.
• Write legibly.
• File accurately.
• Establish effective working relationships.
• Type accurately at a speed of 40 wpm net.
• Read and comprehend legal terms and terminology.
• Compile appropriate information pertaining to stolen articles, firearms, vehicles and wanted persons.
• Quickly assess situations and remain composed under stress.
• Enter data into a computer while taking telephone/radio messages.
• Deal tactfully with law enforcement agencies and the general public.

Education/Experience: Equivalent to completion of the twelfth (12) grade AND one (1) year of general clerical work OR a combination of academic work and work experience.

License or Certificate: Applicants must provide proof of a minimum typing speed of 40 wpm for this position. Candidates selected to participate in the interview process are eligible to schedule a free typing test through Tulare County Human Resources & Development prior to their interview.



Closing Date/Time: Continuous

Salary:

$46,311.00 - $56,441.00 Annually