COMMUNITY PROGRAM SPECIALIST III

Job Description:

COMMUNITY PROGRAM SPECIALIST III

Description

DESCRIPTION

The Community Program Specialist III (CPS) for The Nleta Project plays a pivotal role in facilitating the implementation, coordination, and administration of the holistic home visitation program designed to support Black Infant Health Program Graduates. This position focuses on cultivating and managing stakeholder partnerships, assisting with client intake processes, developing data collection tools, and ensuring timely submission of programmatic reports to support program effectiveness and compliance.

EXAMPLES OF DUTIES

• Implement and maintain a culturally relevant program that respond to the values of the Black/African American community.
• Identify, cultivate, and maintain partnerships with community organizations, healthcare providers, government agencies, and other stakeholders to enhance program visibility, resources, and support.
• Collaborate with stakeholders to coordinate referrals, access additional services, and advocate for the needs of program participants and their families.
• Assist in the client intake process by gathering demographic information, assessing needs, and coordinating initial assessments with program staff.
• Support families in completing necessary paperwork, obtaining consent for services, and accessing relevant community resources as needed.
• Develop data collection tools and protocols to capture program outcomes, participant demographics, service utilization, and other relevant data elements.
• Ensure accurate and timely entry of data into program databases or electronic health record systems.
• Monitor data quality, conduct regular audits, and implement corrective actions to address discrepancies and improve data integrity.
• Prepare and compile programmatic reports, including progress updates, performance metrics, and outcome measures, in accordance with grant requirements and reporting deadlines.
• Collaborate with program leadership and evaluation team members to analyze data, identify trends, and communicate program impact to stakeholders.
• Assist in the development of grant proposals, funding applications, and presentations to secure additional resources and support for program expansion and sustainability.
• Provide training and technical assistance to program staff and partners on data collection procedures, reporting requirements, and best practices for program administration.
• Offer support and guidance to ensure staff competency in utilizing data systems, maintaining confidentiality, and adhering to relevant policies and procedures.
• Implement quality assurance measures to monitor program fidelity, adherence to protocols, and compliance with regulatory standards.
• Participate in program evaluations, performance reviews, and quality improvement initiatives to identify areas for enhancement and ensure alignment with program goals and objectives.
• Assist in the development and dissemination of promotional materials, outreach strategies, and communication campaigns to raise awareness about the Nleta Project and its services.
• Represent the program at community events, meetings, and forums to engage stakeholders, solicit feedback, and foster collaborative partnerships.

REQUIREMENTS TO FILE

EDUCATION:

• Bachelor's Degree in Business Administration, Public Administration or a closely related field (Proof of education required).
  • Professional experience beyond the minimum qualifications may be substituted for the required education on a year-for-year basis.

EXPERIENCE:

• A minimum of two (2) years of full-time professional experience in the development and implementation of grant-funded programs, projects and services.
  • A Master’s Degree in Business, Public Administration, or a closely related field from an accredited college or university may be substituted for up to one (1) year of the required professional experience.

ADDITIONAL REQUIREMENTS:

• A valid motor vehicle operator’s license may be required for some positions.
  • Required to obtain a California motor vehicle operator license within 6 months if out of state. DMV K4 driver license information report printout required during onboarding for California residents.
• Some positions may require working overtime, weekends, and evenings.
• Some positions may require bilingual skills (e.g.: Spanish, Tagalog or Khmer).

DESIRABLE QUALIFICATIONS

• Master's degree or master's degree level coursework completed in the health or human services field.
• Lived experience in communities served by the Black Infant Health Program or experience navigating similar social, health, or economic challenges is highly valued.
• Knowledgeable about community organizations and community resources serving the Black/African American community.
• Demonstrates an understanding of the complex, interrelated issues and concerns contributing to health disparities affecting African Americans.

Ability To:

• Learn, interpret, retain, and communicate technical and complex information, terminology, policies and procedures related to grant programs and compliance.
• Research and analyze data using a systematic and logical approach.
• Communicate clearly and concisely, both orally and in writing.
• Understand and follow oral and written instructions and procedures.
• Maintain accurate records and files.
• Work independently and/or as part of a team.
• Work effectively with a wide variety of people by consistently exercising tact, good judgment and a pro-active, problem-solving focused communication style.
• Operate office equipment including computers, printers and copiers as well as the word processing, spreadsheet, e-mail, database and program specific applications.
• Type and enter data accurately.

SELECTION PROCEDURE

This recruitment will close at 11:59 PM PST, on Wednesday, November 20, 2024 . T o be considered, applicants must submit a resume, cover letter, and proof of education (if qualifying with a degree) in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. The selected candidate may be required to go through a background check and a physical examination prior to appointment. Applicants who do not meet the minimum requirements , including submission of all required attachments, will not be considered. For questions regarding this recruitment, please call (562) 570-7165.

The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.

The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act .

The City of Long Beach is committed to maintaining fairness and transparency in our hiring practices. We believe in providing equal opportunities to all applicants and ensuring that every applicant is evaluated based on their qualifications and merit. If you believe that you have been unjustly disqualified based on minimum qualifications for an unclassified job opportunity, you have the right to appeal the decision. Find out more about the Unclassified Applicant Appeal Process by visiting the Applicant Appeal Process (longbeach.gov) .

The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7165.

For technical support with your governmentjobs.com application, please contact (855) 524-5627.

Employee Benefits

The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include:

• Medical and Dental Insurance

• Life Insurance

• Retirement Plan (P.E.R.S.)

• Paid Vacation, Personal Holidays and Sick Leave

• Deferred Compensation

• Credit Union Membership

• Free Bus Transportation (Long Beach Transit)

• Flexible Spending Accounts

• Free Employee Parking
• Paid Parental Leave*
*Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17).

Closing Date/Time: 11/20/2024 11:59 PM Pacific

Salary:

$35.23 - $47.89 Hourly