Staff Services Analyst

Job Description:

Staff Services Analyst

Description

About the Opportunity

ABOUT THE DEPARTMENT
Behavioral Health & Recovery Services (BHRS), under the administrative direction of the Chief Executive Officer and subject to the policy of the Board of Supervisors, is responsible for providing or arranging for the provision of an array of specialized behavioral health services for residents in and around Stanislaus County.

ABOUT THE POSITION
The Staff Services Analysts in the department will provide technical, analytical, and interpersonal services related to the development, collection, tracking, analysis, and reporting for the Behavioral Health and Recovery Services department. The Behavioral Health Services Act, Behavioral Equity and Prevention Divisions' Staff Services Analyst will be primarily responsible for planning, coordinating, and performing a variety of specialized administrative services in the areas of data and outcome development, collection, tracking, analyzing, and reporting. May possibly coordinate reporting procedures and perform other related work as required.

This recruitment is being conducted to fill one full-time vacancy for Stanislaus County Behavioral Health and Recovery Services department within the Workforce Development and Training Management Division.

Stanislaus County adheres to all Public Health Orders and is committed to providing a safe and healthy work environment. To view the current Public Health orders, please visit the California Department of Public Health website here for more information.

To learn more about Behavioral Health and Recovery Services , click here .

Click here for details.

Unless otherwise provided, this position is part of the Classified Service of the County and is assigned to the Mid-Management / Supervisory bargaining unit for labor relations purposes.

Individuals who are in a full-time classification position are required to serve a twelve-month probationary period, which may be extended an additional six months, for a total of eighteen months.

Incumbents may also be subject to overtime, standby, callback, weekend, holiday and shift assignments as identified in their MOU (Memorandum of Understanding).

The Job Task Analysis provides information detailing the physical and functional demands of the classification. For the complete job task analysis, visit the Risk Management website at http://www.stancounty.com/riskmgmt/ under the "Disability" tab.

Typical Tasks

• Interpret federal, state and local laws, regulations and policies to ensure compliance in outcomes measures;
• Evaluate effectiveness through performance measure development and monitoring activities, and recommend modifications;
• Research and analyze various issues related to program data and outcomes;
• Provide technical assistance related to outcomes and Results Based Accountability to program staff;
• Train staff on meaning and usage of data, reports, and dashboards from end user perspective;
• Analyze business process requirements and coordinate with information technology staff and/or consultants to develop automated solutions;
• Assist in organizing data workflow processes;
• Work with data from multiple sources (e.g., the Electronic Health Record, Microsoft Access databases and/or Excel spreadsheets) and produce various reports;
• Develop, present, and display information effectively using various methods;
• Use mathematical, writing, statistical analysis, and interpretation skills in process improvement committees;
• Compile, maintain, and analyze data; identify trends, and make recommendations involving the formulation of organizational changes;
• Conduct surveys and perform research and statistical analyses on services and/or programmatic problems;
• Provide consultation and recommend solutions regarding research findings, organizational improvement initiatives and related issues concerning departmental effectiveness and goal attainment;
• Schedule meetings, record detailed notes and minutes, and follow up on action items related to data and outcomes.
• Set priorities and meet multiple, overlapping deadlines;
• Communicating with audited / reviewed trainings regarding the outcomes of the audits/reviews;
• Communicating with the governing bodies related to the training plans;
• Tracking and trending of the findings from the external systems of cares audits and reviews;
• Communicate finding trends verbally and in writing, and assist in identifying training topics to improve outcomes based on these trends.
• Utilize internal auditing and monitoring procedures to identify that BHRS and its contractors are operating within federal, state, and departmental rules / regulations;
• Tracks and trends findings from various external audits and reviews;
• Follow up on training actions to ensure they are completed and reported to the appropriate governing body;
• Reports out to appropriate governing bodies any suspected or actual reports of fraud, waste, and abuse, and privacy breaches.
• Conduct data analysis to remove errors and inconsistencies, ensuring data quality, and draft reports to explain findings to stakeholders; and
• Perform other duties as assigned.

Minimum Qualifications (Knowledge, Skills, Abilities, Education/Experience)

KNOWLEDGE

• Data collection methods;
• Research and analysis techniques;
• Statistical concepts and methods;
• Commonly used data and outcome terminology;
• Familiarity with Results Based Accountability;
• Basic training techniques and methods (e.g., lecture, group exercises, handouts, quizzes);
• Multicultural skills, knowledge & experience; and
• Demonstrate proficiency in using Grammar, punctuation, spelling, and effectively communicate in writing.

SKILLS/ABILITIES

• Methods and techniques involved in conducting analytical studies of administrative and management practices, methods, and procedures;
• Demonstrate proficiency in preparing, interpreting, and explaining various forms of reports, charts, and graphs;
• Demonstrate intermediate/advanced proficiency in developing and modifying Microsoft Excel spreadsheets and proficiency with Microsoft Word documents, Microsoft Access databases, and Microsoft PowerPoint;
• Demonstrate excellent oral and written communication skills;
• Learn and use new software programs;
• Demonstrate attention to detail;
• Make oral presentations in one-on-one meetings and training session situations;
• Effectively communicate complex technical concepts to a non-technical audience;
• Establish and maintain cooperative working relationships;
• Maintain accurate records;
• Effectively motivate others to follow-up on data and outcome-related tasks, issues and problems;
• Work independently and as a team member;
• Demonstrate effective time management skills to meet multiple deadlines simultaneously;
• Sit at a desk for extended periods of time;
• Lift, bend, stoop and reach overhead; and
• Push, pull, squat, twist and turn.

We recognize your time is valuable, please only apply if you meet the following required qualifications.

EDUCATION/EXPERIENCE

• Completion of sixty (60) college semester units in Public or Business Administration, Data Analytics, Computer Science, Statistics, Behavioral Sciences, or closely related field; AND
• One (1) year or more of increasingly responsible experience related to the typical tasks described above; OR
• One (1) or more of experience performing duties comparable to the position of a Staff Services Technician performing complex analytical work and demonstrating proficiency in preparing, interpreting and explaining data and regulations.

DESIRABLE QUALIFICATIONS
In addition to the minimum qualifications, applicant screening may focus on the following desirable qualifications. Please list any of these qualifications you may have within the "Duties" section of the online application.

• Six (6) months experience working with Microsoft Excel; OR
• One (1) year experience working for, or with, a community-based health or Human Services organization.

Proof of education (Transcripts) must be attached for verification purposes at the time of application. Applicants who are unable to submit proof must call 209-525-7339 to make other arrangements before 5 pm on the final filing date. Failure to submit proof or make other arrangements before the final filing deadline will result in disqualification.

Application and Selection Procedures

APPLICATION PROCEDURES/FINAL FILING DATE
Applications cannot be submitted later than 5:00 p.m. on the final filing date. Make your online application as complete as possible so a full and realistic appraisal may be made of your qualifications.

Resumes will not be accepted in lieu of a completed application.

Attaching your resume and cover letter are an optional feature for those who wish to do so in addition to completing the required application. Information on your resume and cover letter will not substitute for the education, work experience and required fields on the County application. The online County application is the primary tool used to evaluate your job qualifications.

EXAMINATION PROCESS
Most County recruitments consists of the steps detailed below and are governed by Merit Principles. The examination process ensures that all applicants are given the same opportunity to gain employment within Stanislaus County.

• Application Review and Screening. Applications are carefully screened based on information provided. Those who submit incomplete applications that lack relevant qualifications or do not submit all required documents will not be invited to move on.
• Written Examination. Applicants will be invited to participate in a written exam that tests knowledge for the position.
• Oral Examination. Applicants are invited to a panel interview in which they will be evaluated by County subject matter experts.
• Eligible Lists. Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for six months but may be extended up to eighteen months.

TENTATIVE RECRUITMENT SCHEDULE
Application Deadline: November 20, 2024
Oral Examination: Tentatively the week of December 2, 2024

Note: The eligible list generated from this recruitment may be used to fill future extra-help, part-time and full-time vacancies throughout Stanislaus County .

GENERAL INFORMATION
Final appointment will be conditional upon successfully passing a County paid pre-employment drug screening (if applicable for position) and a job-related background investigation.

Some positions may require possession or the ability to obtain, and maintenance of a valid California Driver’s license or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions.

Stanislaus County supports the good health of its workforce. More information is available at http://myclubwellness.org

Cell phones are typically incompatible with the online application format or browser. We recommend using a desktop or laptop computer. If you are still having technical difficulties, please call NEOGOV at 1-855-524-5627.

Benefits associated with this position can be found at Benefits Summary .

Closing Date/Time: 11/20/2024 5:00 PM Pacific

Salary:

$67,516.80 - $82,056.00 Annually