Auto Title Technician (Multiple Locations)

Job Description:

Auto Title Technician (Multiple Locations)

Description

Job Posting Closes at 11:59PM on:
11/17/24
Division:
Clerk and Recorder Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

The Jefferson County Clerk and Recorder’s office is the face of public service for our diverse and vibrant county. We serve voters, drivers, property owners, business owners, travelers, couples getting married, and so many other Jeffco residents and non-residents every day, and we take our work very seriously.

We hold a clear mission and vision that drive our actions and aspirations:

Mission: To make government and the democratic process work for all of Jeffco. From free and fair elections to friendly service and safe record keeping, we're building a Jeffco that welcomes and works for everyone.

Vision: An equitable, accessible, trustworthy democracy for the Jeffco of today and tomorrow. Each day, we strive to turn this vision into reality, and we are looking for motivated individuals to join our team and help in this work.

We are seeking multiple Auto Title Technicians to join our various Motor Vehicle offices.

The Auto Title Technician is responsible for assisting the public with titling and registering vehicles. Processes legal records and collects taxes and fees for motor vehicle titles and registrations. Determines accuracy and completeness of required information and documents surrendered for processing. Determines proper registration and plates and permits to issue. Verifies that transactions and vehicles adhere to regulations. Responds to phone inquiries regarding titling and registration. Collects fees and reconciles funds daily.

Please note, we have multiple vacancies at different locations, including Littleton, Lakewood, Arvada, Evergreen, and Golden. Applications for this posting are placed in an applicant pool that remains active until the positions are filled. An applicant may be interviewed for an Auto Title Technician position and considered for more than one location.

Ideal candidate:

The Auto Title Technician is a great opportunity for someone who:

• Thrives in a front-facing customer-focused role, in an environment that cultivates collaboration, and daily problem-solving and continued learning to best serve our constituents.
• Excels in interpreting and communicating complex regulations while providing excellent customer service.
• Values inclusivity and diversity of thought in a safe space to learn new processes in an effort to help drive our department into the 21st Century.

Schedule: This position requires all on-site/in-office work and operates on a 4-day workweek (Monday-Thursday, 7am-5:45pm)

Hiring Range: $19.50 - $22.00 USD Hourly

Compensation will be determined based on education, experience, and skills.

*Spanish speaking ability is preferred, but not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.

*Must be available to occasionally work at any of the five motor vehicle branches.

Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules and more. For more information, click Here for our Total Rewards summary.



Qualifications:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimal Qualifications:

• High school diploma or equivalent
• A minimum of one year of related experience in data entry, basic ten key, cashiering, or customer service experience.

Preferred Knowledge, Skills and Abilities:

• Spanish speaking ability is preferred, but not required. Jefferson County Motor Vehicle has a policy to additionally compensate workforce members who are able to demonstrate bilingual language skills.
• Work experience in government, high public contact, and/or handling cash professionally is preferred.

Knowledge, skills, and attributes that would be beneficial and lead to success in this role include:

• Strong customer service skills and experience with high volume face to face customer contact
• Ability to explain complex rules and regulations to customers who may be unfamiliar with or challenge the statute driven requirements for fees.
• Ability to problem solve by utilizing resources/researching to find solutions that are best for the customer.
• Background as a bank teller, retail sales associate, or related profession typicallydo well in this role.

Additional Job Information:

• Please note that supplemental questions requiring a written response will serve as a writing sample.
• Criminal and MVR Background checks are required for every position.
• Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.
• In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
• All Jefferson County Employees must apply through their internal profile.

How to Apply:

Applications will be accepted electronically at Jefferson County Colorado Career Opportunities .

Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal .

For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs

Questions:

• County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us
• Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org
• Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us

Education:
GED, High School Diploma
Experience:
Work Experience: Minimum one year

Certifications:

Languages:

Category:
Administrative, Business Programs and Services