Patient Services Specialist

Job Description:

Patient Services Specialist

Description

Patient Services Specialist
Midland
38973BR

Position Description
This position is responsible for ensuring the smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies, and maintaining related information for the department. Employees may have cash-handling responsibilities.

Major/Essential Functions

• Establish good rapport with patients and interact in an empathetic manner.
• Commitment to improving the experience and delivery of care for patients.
• Strong communication skills, with excellent interpersonal skills.
• Ability to listen to others and respond professionally.
• Strong critical thinking, problem-solving, and attention to detail.
• Posses a growth mindset.
• Answer high patient call volume, verify insurance, and document in patients' charts.
• Collect and process payments.
• Bilingual (Spanish) speaker a plus.

Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=875133

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.

The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.








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