IT Systems Analyst

Job Description:

IT Systems Analyst

Description

Job Summary
Performs support, administration, maintenance, inventory, and integration of midrange hardware, application servers, and software applications for the City of Bryan.
Essential Job Functions

• Analyzes, configures, tests, implements, and supports Information Technology systems.
• Communicates with end-users concerning their information needs and system requirements.
• Assists in managing the security of application software and mitigating security risks.
• Works closely with technical staff and vendors to coordinate activities, resolve development and maintenance issues, and perform application tuning.
• Anticipates and analyzes problems and offers solutions and/or alternatives.
• Provides 24 × 7 on-call support in a rotating basis and after hours support.
• Performs related duties as required.
• Responds regularly and promptly to work.

Minimum Qualifications
Required:

• Bachelor’s degree in Computer Science or a similar field of study plus at least (2) years of related experience; or an Associate’s degree in Computer Science or a similar field of study plus at least four (4) years of related experience; or an equivalent combination of related education, experience, certification, and training may also be considered.
• Must possess working experience with the following:
  • Windows and Windows Server
  • Maintaining applications in support of customer-oriented organizations
  • Supporting and configuring packaged software applications
  
  
  

Preferred:

• Experience with ASP , ASP . NET , VBScript, VB. NET , HTML and JavaScript.
• Experience with relational databases such as Oracle or Microsoft SQL Server.
• Experience with report development/deployment using Crystal Reports, Crystal Reports Server, IBM Cognos, Tableau or Toad.
• Experience with supporting municipal government applications.
• Experience with LINUX , UNIX and IBM iSeries Midrange servers.

Licenses, Certifications & Special Requirements
Licenses:

• Texas Class C driver’s license with a good driving record as measured by the City’s evaluation system.

Special Requirements:

• On-call technical support is required on a rotating basis for all systems; must be able to respond and escalate within posted time constraints.
• Must be able to access Texas Criminal Justice Information Services ( CJIS ) System data. As a result, the person selected for the position cannot possess a felony or Class A misdemeanor conviction; or a Class B misdemeanor conviction within the past 10 years.

Certifications:

• Additional certifications such as Microsoft ( MCSE , MCP , MCT ) and/or CompTIA (A+, Network+, Project+, Security+) are a plus.

Certificate Pay Program:

• The City of Bryan IT Department provides a Certificate Pay Program ( CPP ). New employees are eligible after the first 90 days of employment. Employee must be in good standing to qualify.
• The primary goal of the IT CPP is to develop the technical skills of the IT staff to improve/focus on the overall service level of IT support services.
• Receive up to $450/month in certification pay for qualifying certificates. (Ex: Network+, Security+, Tableau Desktop Specialist, etc.)
• Reimbursement is available for qualifying passed certificate exams while employed by the City of Bryan IT.

Salary:

$55,000-$70,000 (depending on qualifications)