Network Systems Analyst II

Job Description:

Network Systems Analyst II

Description

The Position

The current vacancy is in Ukiah. The list developed from this recruitment will be used for a limited period to fill open and promotional, regular full-time, and part-time positions throughout the County, should they occur.

Under general supervision or direction, performs professional information technology work pertaining to server, network and related systems design, development, installation, analysis, testing, implementation, documentation and maintenance; plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems; participates in a variety of development, enhancement and other system projects; and facilitates system interfaces with data communications and database programs.

The duties and functions of this recruitment are focused on systems administration and design including but not limited to servers, data center virtualization, Microsoft 365, and cybersecurity.

Bilingual English/Spanish encouraged to apply. Se buscan personas bilingües en inglés y español. Para recibir una solicitud en español, llame a Recursos Humanos al 234-6600.

Job Requirements and Minimum Qualifications

Duties may include but are not limited to the following:

• Plans, designs, configures, installs, upgrades, and administers various components and/or segments of the County's information system network based on established standards; analyzes, monitors, troubleshoots and resolves system performance, integrity, security, availability and other issues/problems.
• Monitors disk space and server logs; analyzes system performance; recommends and implements optimizing technologies to enhance system performance.
• Installs upgrades and patches to operating system and other network software; administers e-mail and related communication services.
• Plans, implements and monitors system security; installs and administers firewalls and virus protection as appropriate; maintains access lists; utilizes access point detection, intrusion detection, vulnerability scanning and other tools; designs and administers backup and recovery procedures.
• Programs, sets up, installs and deploys routers, switches, microwaves, wireless access points, servers and other network equipment.
• Provides professional technical support for users regarding complex network-related issues; resolves difficult technical problems; communicates with department managers and staff regarding technology issues; develops recommendations for selection, acquisition, deployment and upgrading of network-related technology tools as assigned.
• Administers assigned segments of enterprise programs and systems; establishes and monitors system activities and protocols for data security and access; develops and administers backup processes.
• Participates on complex systems and network development, enhancement and integration projects; may serve as project leader on less complex projects; reviews and recommends project technical criteria; develops hardware configurations and specifications; communicates with vendors and contractors to research products and services; performs cost/benefit analyses; participates in project budget development.
• Identifies opportunities to develop and enhance operational efficiencies and recommends new hardware, software, tools, equipment and methodologies to expedite and/or enhance existing processes.
• Communicates assigned information technology activities with other departments and divisions as needed; participates in the implementation of new information systems for new and/or refurbished County buildings.
• Develops and maintains documentation, procedures and training related to areas of assignment.
• Attends and participates in meetings; serves on committees and task forces; continuously communicates with supervisor regarding the status of assignments and projects.
• May perform applications programming and software development as an ancillary duty.
• Performs other related duties as assigned.

MINIMUM QUALIFICATIONS REQUIRED

Education and Experience:
A Bachelor's degree from an accredited four-year college or university with major coursework in computer science, information systems or a related field AND two years of progressively responsible professional information technology experience that emphasized the development, enhancement, maintenance and administration of a centralized computer network/system. An equivalent combination of education, training and experience may also be qualifying.

Licenses and Certifications:
A valid California driver's license is required.
Certification as a Cisco Certified Network Administrator (CCNA) is highly desirable.

Knowledge, Skills, and Abilities

Knowledge of:

• Computer infrastructure elements including networks, applications, personal computers and mid-range computers.
• Information technology and networking concepts pertaining to teleprocessing, LAN, WAN, database administration, telecommunications, wireless and distributed systems.
• TCP/IP, routers, switches, ETHERNET and network design.
• Routine programming and scripting languages.
• Principles, methods and techniques of systems analysis, inter-relationships, design, implementation and integration.
• Data organization and access methods in computerized systems.
• Standard business software tools such as database management, word processing, spreadsheet, e-mail, Internet browser programs.
• Methods and techniques of research, statistical analysis and report development.
• Principles and practices of technology project management.
• State, federal and local ordinances, laws, rules and regulations pertaining to public sector technology management.
• Standard business arithmetic, including percentages and decimals.

Skill in:

• Using tact, discretion, initiative and independent judgment within established guidelines.
• Analyzing and resolving technology related problems and customer requests.
• Researching, compiling and summarizing information, including statistical data.
• Organizing work, setting priorities, meeting critical deadlines and following up on assignments with a minimum of direction.
• Preparing cost estimates and cost/benefit analyses.
• Applying analytical thinking to solve problems or accomplish tasks.
• Communicating clearly and effectively, both orally and in writing.
• Preparing clear and concise reports, correspondence and other written materials.
• Establishing and maintaining effective working relationships within a customer service-oriented environment and with outside agencies.

Mental and Physical Abilities:

• Read, analyze and interpret complex technical information including professional periodicals, journals, technical procedures and government regulations.
• Understand and carry out written and oral instructions with close attention to detail and accuracy.
• Adapt to and plan for changes in assignment and in the work environment.
• Work cooperatively and effectively with staff, customers, vendors and the public.
• Coordinate and perform multiple tasks simultaneously in a consistent and accurate manner.
• Analyze information quickly and accurately and develop an appropriate course of action.
• Communicate technical information systems concepts in a timely and understandable fashion to non-technical personnel.
• Work effectively with subordinates and superiors.
• Interpret information that includes both abstract and concrete variables.
• While performing the essential functions of this job, the incumbent is regularly required to walk, stand, bend and sit; use hands to operate a keyboard, grasp, handle, or feel objects; reach with hands and arms, above the shoulders and below the waist; speak and hear normal speech in person and on the telephone; and lift, carry, push and pull objects up to 20 pounds.

Selection Procedure & Other Important Information

Important Application Information:

• It is your responsibility to demonstrate through your application materials how you meet the minimum qualifications of the position/s for which you apply.
• You must complete all sections of the application. A résumé or other information you feel will help us evaluate your qualifications may be attached to your completed application, but will not be accepted in lieu of completing any part of the application. Blank applications that contain only a résumé or those that reference “see résumé” will be rejected as incomplete.
• Check your application before submitting to ensure it is complete and correct; no new or additional information will be accepted after the closing date.
• Inquiry will be made of your former and current employers; please provide the names and telephone numbers of supervisors on your application.
• You must provide the names and contact information of at least three (3) references (not relatives) that have knowledge of your job skills, experience, ability and/or character.
• Application materials are the property of Mendocino County and will not be returned.
• It is your responsibility to keep your NEOGOV profile updated, including any changes to your telephone number or address. Failure to do so may result in missed notification of exams or interviews.
• The exam process listed on this flyer is tentative. Mendocino County reserves the right to make necessary modifications to the examination plan. Such revisions will be in accordance with approved personnel standards. Should a change be made, applicants will be notified.
• The provisions of this job bulletin do not constitute an expressed or implied contract.

Examination Process: All complete applications will be reviewed; incomplete applications will not be considered. Based on the number of qualified candidates, applicants meeting the job requirements and qualifications will be invited to participate in an oral examination (weight 100) or an unassembled exam, consisting of an evaluation of education and experience as stated on the application form. The examination process will test the knowledge and abilities described above. A minimum score of 70 must be attained for placement on the employment list.

Special Testing: If you require special testing arrangements to accommodate a disability or religious conviction you must contact Human Resources at 707.234.6600 prior to the test date to make your requirements known. You must provide enough advance notice to allow Human Resources to properly review and evaluate your request .

Special Requirements: Employment in some County departments or positions may require the successful completion of a pre-employment criminal background, which may include fingerprinting, and/or a medical examination, which may include drug screening.

This announcement is a synopsis of duties and requirements of this job. To review the complete classification specification and benefits, please see the HR website. Applications must be submitted to the Human Resources Department by the final filing date.

The County of Mendocino is an Equal Opportunity Employer

This information is a summary of general benefits. Benefits listed in Mendocino County Resolutions or Memorandums of Understanding prevail over this listing. This information is not legally binding, nor does it constitute a Contract.

SALARY
Compensation is based on a five-step salary range, with annual merit-based increases within the salary range.

RETIREMENT
Covered under Social Security and the 1937 act; both employees and the County pay into the retirement fund. For the most current information regarding County Retirement please go to:
https://www.mendocinocounty.org/retirement

HOLIDAYS AND PERSONAL LEAVE
Mendocino County observes 11 paid holidays per year. Employees are granted 24 - 48 hours of personal leave annually, depending upon Bargaining Unit.

VACATION
Accrues at the rate of two weeks per year for three years. Three weeks per year after three years, four weeks after eight years and five weeks after 15 years.

SICK LEAVE
Paid sick leave accrues at the rate of 1.25 days per month, or 15 days per year. Accruals are pro-rated for part-time employees working at least 20 hours per week. Part-time employees working less than 20 hours per week, and extra-help employees receive up to 24 hours (or 3 days) of paid sick leave annually.

MEDICAL, DENTAL, VISION, AND LIFE INSURANCE
The County and the employee share the cost of an employee selected health care plan; enrollment in the plan includes $20,000 Life Insurance.

HEALTH INSURANCE
For the most current information regarding Health Insurance please go to:
http://www.mendocinocounty.org/hr/ehb

EMPLOYEE ASSISTANCE PROGRAM
For the most current information regarding Employee Assistance please go to:
http://www.mendocinocounty.org/hr/eap

EMPLOYEE WELLNESS PROGRAM
For the most current information regarding Employee Wellness please go to:
http://www.mendocinocounty.org/hr/mcwow

LABOR CONTRACTS
For the complete list of most current labor agreements please go to:
http://www.mendocinocounty.org/hr/labor

Closing Date/Time: 10/6/2024 11:59 PM Pacific

Salary:

$80,932.80 - $98,363.20 Annually