Business Analyst (Office of the Chief Strategy Officer)

Job Description:

Business Analyst (Office of the Chief Strategy Officer)

Description

Position open until filled

Salary range of $72,000 - $90,000

SUMMARY OF DUTIES:

As a Business Analyst in the Mayor’s Office of Strategy, you will support the planning and execution of critical mayoral and city-wide strategic plans and initiatives. Your role includes leading business analysis efforts and utilizing data insights to drive decision-making and enhance operational efficiency. You'll collaborate with stakeholders to gather requirements, develop documentation, and analyze current processes to support continuous improvement. Your role also provides project management support by facilitating cross-functional collaboration to design, test, and implement solutions. You'll also manage relationships through workshops and presentations to stakeholders, ensuring effective communication of findings and recommendations. This position reports to the Executive Director.

Knowledge, Skills, And Abilities

• Business and data analysis
  • Perform data analysis to support decision-making and identify opportunities for improvement
  • Develop and document detailed business and functional requirements
  • Conduct thorough analysis of current business processes and systems
• Project management support
  • Gather and document business requirements from stakeholders and end-users to create RFPs, SOPs, maintenance manuals, checklists, quality control, and project documentation
  • Collaborate with cross-functional teams to design, test, and implement solutions
• Assist in the implementation and rollout of new processes and systems
• Relationship management
  • Conduct workshops and meetings with stakeholders to present findings and recommendations
  • Create reports and presentations to communicate analysis results and project status
  • Provide support and training to end-users on new processes and systems

List the essential job duties that are specific to the position. These are typical responsibilities for this position and should not be construed as exclusive or all inclusive.
% Of time spent on each duty annually.

The total should equal to 100% (duties can be grouped if needed)

• Business analysis

50%

• Project management support

30%

• Relationship management

20%
The above statements reflect the general duties, responsibilities and competencies considered necessary to perform the essential duties and responsibilities of the job and should not be considered as a detailed description of all the work requirements of the position. COA may change the specific job duties with or without prior notice based on the needs of the organization.

1. Bachelor’s degree
2. Resides in metro-Atlanta area
3. Proven experience as a Business Analyst or related role (e.g., Data Analyst or Financial Analyst)
4. Strong research, analytical, and problem-solving skills with attention to detail
5. Excellent communication and interpersonal skills
6. Ability to work independently and collaboratively in a team environment
7. Solid understanding of government and business processes, workflows, and operations
8. Proficiency in business analysis tools and techniques
9. Proficiency in financial modeling, market research, and strategic planning

Preferred Requirements (separate from minimum requirements and not required to qualify for the job)
10. Lean Six Sigma certification
11. Experience in external or internal consulting

Special Requirements
None.
It is the policy of the City of Atlanta (“COA”) that qualified individuals with disabilities are not discriminated against because of their disabilities regarding job application procedures, hiring, and other terms and conditions of employment. It is further the policy of the COA to provide reasonable accommodations to qualified individuals with disabilities in all aspects of the employment process. The COA is prepared to modify or adjust the job application process or the job or work environment to make reasonable accommodations to the known physical or mental limitations of the applicant or employee to enable the applicant or employee to be considered for the position he or she desires, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If reasonable accommodation is needed, please contact the Human Resources Director for your department.

The City of Atlanta is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, color, religion, age, disability, sex, sexual orientation, ender identity, marital status, veteran’s status or national origin, or any other basis prohibited by federal, state, or local law. We value and encourage diversity in our workforce.