Protective Services Officer Security West Hospital

Summary

Protective Services Officer — Security — West HospitalJul 10, 2026Thank you for considering a career at Mercy Health!Scheduled Weekly Hours36Work ShiftDays/Nights (United States of America)Shifts/HoursThis is a day shift position, 7a-7p, 36 hours per week.Week One: Thursday, Friday, SaturdayWeek Two: Sunday, Friday, SaturdayMercy HealthAs a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Protective Services Officer — West HospitalJob SummaryThe Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.Essential FunctionsProtects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.Intervenes in patient, visitor and/or staff confrontations as appropriate.Documents all duties performed to include completion of daily activity logs and incident reports.This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.EducationHigh school diploma or GED (required)Vocational/Technical Degree (preferred)Required Licensing & CertificationsValid driver's license (required)BLS Basic Life Support – American Heart Association (required within 6 months of hire)Experience1-2 years of security, law enforcement, or military experience (preferred)Skills & AbilitiesHard/Tech/Clinical Skills_:___Basic skills using Microsoft WordDemonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.Soft/Interpersonal Skills:TrainingNon-Violent Crisis Intervention Training (Required within 6 months of hire)Mercy Health is an equal opportunity employer.As a Mercy Health associate, you're part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offerCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.DepartmentSecurity - WestIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affri‑mative Action and Equal Opportunity Employer, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected] .Bon Secours Mercy Health, one of the largest Catholic health care ministries, operates 48 hospitals and over 1,000 care sites across seven states and Ireland.#J-18808-Ljbffr

Job Description

Protective Services Officer — Security — West HospitalJul 10, 2026Thank you for considering a career at Mercy Health!Scheduled Weekly Hours36Work ShiftDays/Nights (United States of America)Shifts/HoursThis is a day shift position, 7a-7p, 36 hours per week.Week One: Thursday, Friday, SaturdayWeek Two: Sunday, Friday, SaturdayMercy HealthAs a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.Protective Services Officer — West HospitalJob SummaryThe Protective Services Officer provides internal and external safety/security functions to support the general safety of BSMH facilities to include participation in investigations and detentions when warranted. Protective Services officers are assigned to an area and respond to radio and/or telephone calls for routine and/or emergency assistance.Essential FunctionsProtects patients, visitors and employees by providing escorts, patrolling grounds, and mitigating environment of care safety hazards.Deters criminal activity through routine patrols of all hospital property to include all parking lots and decks.Enforces policies e.g. parking regulations, visitation policies, drug enforcement, and tobacco free/smoking policy.Monitors hospital activity on closed circuit television to be alerted to any escalating situations that may require protective services involvement.Intervenes in patient, visitor and/or staff confrontations as appropriate.Documents all duties performed to include completion of daily activity logs and incident reports.This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.EducationHigh school diploma or GED (required)Vocational/Technical Degree (preferred)Required Licensing & CertificationsValid driver's license (required)BLS Basic Life Support – American Heart Association (required within 6 months of hire)Experience1-2 years of security, law enforcement, or military experience (preferred)Skills & AbilitiesHard/Tech/Clinical Skills_:___Basic skills using Microsoft WordDemonstrate proficiency in the use, maintenance, and safety protocols for defensive tools and restraint equipment (e.g., batons, handcuffs, body-worn cameras, soft restraints), in alignment with healthcare regulations and organizational policies.Maintain strong technical skills in radio communication, report writing, surveillance systems, and access control software, with the ability to accurately document incidents and coordinate effectively with clinical teams and law enforcement.Soft/Interpersonal Skills:TrainingNon-Violent Crisis Intervention Training (Required within 6 months of hire)Mercy Health is an equal opportunity employer.As a Mercy Health associate, you're part of a Misson that matters. We support your well-being – personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.What we offerCompetitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discountsPaid time off, parental and FMLA leave, short- and long-term disability, backup care for children and eldersTuition assistance, professional development and continuing education supportBenefits may vary based on the market and employment status.DepartmentSecurity - WestIt is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a__ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health– Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affri‑mative Action and Equal Opportunity Employer, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected] .Bon Secours Mercy Health, one of the largest Catholic health care ministries, operates 48 hospitals and over 1,000 care sites across seven states and Ireland.#J-18808-Ljbffr