EMS Dispatch Shift Leader | Training & QA KPIs

Summary

Lynx EMS in Blue Ash, OH is seeking a Dispatch Supervisor to lead the shift and assign duties, while still handling dispatcher tasks as needed. This role coordinates staff schedules, grid assignments, and training to ensure operational readiness.You will contribute to QA/CQI initiatives, track KPIs, and report to the director on performance and incidents, helping the dispatch center deliver timely, accurate service.#J-18808-Ljbffr

Job Description

Lynx EMS in Blue Ash, OH is seeking a Dispatch Supervisor to lead the shift and assign duties, while still handling dispatcher tasks as needed. This role coordinates staff schedules, grid assignments, and training to ensure operational readiness.You will contribute to QA/CQI initiatives, track KPIs, and report to the director on performance and incidents, helping the dispatch center deliver timely, accurate service.#J-18808-Ljbffr