Airport Police Dispatcher

Job Description:

Airport Police Dispatcher

Description

Several full-time positions available with the Aviation Department - Airport Police Division
Location: 1 Kansas City Blvd
Pay: $19.27-$29.39 per hour

Schedule: Shifts based on operational needs, Mandatory Overtime may be required
Application Deadline: July 10, 2026

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What you'll do

• Dispatch personnel and maintain accurate records through telephone, radio, and computer dispatch systems to ensure timely response and coordinated operations
• Provide customer service and respond to inquiries on the Airport Information Line to keep the public informed and supported
• Communicate with and dispatch police officers and maintenance personnel, ensuring the right equipment and resources are deployed to resolve incidents effectively
• Operate technical systems, including fire alarm and suppression systems, Video Management System, Access Control System, 800 MHz Trunked Radio System, and other computer-based systems to support airport safety and monitoring
• Maintain dispatch logs using a Computer Aided Dispatch (CAD) program and complete clerical work to ensure accurate, compliant records
• Conduct criminal history checks and verify warrant information using REJIS, MULES, and NCIC systems while responding quickly, calmly, and clearly transmitting information during emergency situations

What success looks like

• Dispatch decisions are timely, accurate, and support safe, effective incident resolution
• Records and logs are complete, compliant, and audit-ready at all times
• Communication is clear, calm, and precise across all channels, especially during high-pressure events
• Technical systems are used effectively with minimal errors or downtime
• Customer inquiries are handled professionally, leaving callers informed and supported

What you get

• Stable, essential public safety role with long-term career security
• Hands-on experience with advanced dispatch and safety systems
• Opportunities to build skills in emergency response, communication, and public safety operations
• Collaborative team environment with direct impact on airport safety
• Structured work processes with clear expectations and performance feedback

Why this role matters
Every call, dispatch, and decision supports the safety of passengers, staff, and airport operations. This position plays a critical role in coordinating emergency response, maintaining security, and ensuring the airport runs safely and efficiently every day.

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REQUIRES

• High school graduation
• Ability to pass a physical and psychological evaluation as prescribed by the City
• Ability to pass pre-employment drug screen
• Ability to pass background check as prescribed by the City
• Ability to obtain a state certification to operate ALERT II system
• Ability to pass TSA 10-year background check

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Military veterans encouraged to apply

Why You'll Love Working with Us - Core Employee Benefits (Benefits offered to all permanent employees unless otherwise specified)

Comprehensive Health Coverage
Affordable medical, dental, and vision plans with multiple options and low employee contributions.

Generous Paid Time Off
Enjoy vacation, sick leave, and 13 paid holidays-with accruals that grow the longer you're with us.

Secure Retirement Planning
City-funded pension plan plus an optional 457 savings plan to help you build long-term financial security.

Support for Life's Big Moments
Paid parental and bereavement leave to help you navigate major life events with peace of mind.

Tuition Assistance
Get reimbursed for eligible education expenses-invest in your future while you work.

Income Protection
Short- and long-term disability coverage options to safeguard your earnings.

Life Insurance Provided
City-paid life insurance with the option to add more coverage for extra peace of mind.

Community Volunteer Leave
Take up to 8 hours annually to give back to causes you care about.

Want the Full Picture?
Click here for a complete benefits summary.

URGENT!!! CRITICAL RECRUITMENT INFORMATION

Applications and/or resumes are evaluated on the information received by the application deadline. Please ensure that your application or resume clearly demonstrates how you meet the minimum qualifications for the position for which you are applying, this includes providing all relevant educational dates and a detailed description of relevant work experience, including months/years of employment. Applications and/or resumes may not be considered if information is incomplete.

In order for a resume to be used in lieu of an application the resume must have been submitted online via the City's Applicant Tracking System.

Positions requiring a high school diploma/GED certificate must be obtained from a school/program accredited by the Department of Education and recognized by the U.S. Secretary of Education.

The minimum education requirement for positions that allow for experience equivalency for an accredited degree is a high school diploma. Unless otherwise specified, an accredited degree must be obtained from a college or university listed with the U.S. Department of Education and recognized by the U.S. Secretary of Education.
For positions with a salary grade of EX6 or higher that require an accredited degree, qualifying professional experience must be obtained AFTER the accredited degree is obtained.
Successful completion of a pre-employment criminal history/background check is required for all positions. Some positions require a post offer drug screen and/or physical.

If appointed, non-residents must obtain residency inside Kansas City, Missouri's city limits within nine months.

The City of KCMO is an equal opportunity employer that values diversity and inclusion in the workplace. The City is committed to providing a workplace environment for its employees and citizens free from discrimination based on race, color, sex (including pregnancy), national origin, religion, age, disability, marital status, genetic information, sexual orientation, or gender identity. For more information, please see our EEO Policy

The City of KCMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please call 816-513-1908 or send an e-mail to [email protected] .

If claiming military veterans' preference points, you must attach a copy of your DD-214 or a DD-256 (for reservists). To claim veterans' points you must have served 180 days of regular active duty service and be discharged or released under honorable conditions during peacetimes or 90 days of active duty service, one (1) day during "wartime" and a last discharge or release under honorable conditions. (DOD) 38 U.S. Code • 4211).

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