Administrative Officer

Job Description:

Administrative Officer

Description

Department/Division: Fire/Fire Prevention Bureau
Salary Range: $4,711-$7,067/month
Work Location: 635 Woodland
Normal Work Days/Hours: Monday-Friday, 8:00 a.m.-4:00 p.m.
Application Deadline Date: June 26, 2026

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What you'll do

• Oversee the daily administrative operations of the Fire Prevention Division to ensure reliable front counter, phone, and email coverage for permits, inspections, and incident reports.
• Coordinate staffing and adjust assignments during absences or modified duty while supervising and directing support staff.
• Manage public-facing transactions, including incident report requests and payments,
• Administer the permit workflow by routing requests to trained personnel, confirming all required information is complete, and maintaining accurate records, forms, and desk procedures.
• Monitor prevention communication channels to reduce duplication and improve routing while serving as a primary administrative contact for customers and other departments.
• Support budgeting and workload tracking through data collection and simple studies.
• Serve as a primary administrative point of contact for customers and other departments on fire prevention related matters.

What success looks like

• Customers receive timely, accurate responses across all service channels.
• Permit and administrative processes run smoothly with minimal delays or errors.
• Staff assignments are balanced and adjusted quickly to maintain coverage.
• Records, reports, and procedures are up to date and consistently followed.

What you get

• Opportunities to build leadership, coordination, and process improvement skills
• Meaningful work supporting public safety and community services

Why this role matters
This position keeps critical fire prevention services accessible and organized for both the public and internal teams. Your work directly supports efficient operations, clear communication, and reliable service delivery in a public safety environment.
What you'll bring

• Experience supporting administrative or office operations
• Strong organizational and communication skills
• Ability to coordinate workflows and manage multiple priorities
• Confidence supervising or guiding support staff
• Attention to detail when handling records, forms, and public transactions
• Comfort working with data tracking, reporting, and process improvements

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REQUIRES:

• An accredited Bachelor's degree and 3 years of professional experience in business or public sector administration to include at least 2 years performing administrative and/or supervisory work involving more complex projects or programs
• OR an equivalent combination of qualifying education and experience with at least 2 years performing administrative and/or supervisory work involving more complex projects or programs.

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Salary:

$4,711-$7,067/month