Behavioral Health Media Specialist II*

Job Description:

Behavioral Health Media Specialist II*

Description

The Job

Be an agent of change and make a difference in delivering health and wellness to millions of residents.

Join a team that is passionate about the services they provide and is committed to making a difference throughout San Bernardino County.

The San Bernardino County Department of Behavioral Health (DBH) invites qualified professionals to apply for the position of Behavioral Health Media Specialist II*. This position is responsible for reviewing, approving, and refining marketing and design materials to ensure consistency with County branding, high design standards, and ADA compliance. The ideal candidate will have a strong background in graphic design, along with experience in marketing, visual communications, and social media strategy, preferably in support of a public behavioral health agency. Behavioral Health Media Specialists II support the Department's outreach and marketing efforts by developing creative content, managing digital and social media presence, and collaborating with internal teams to produce professional, engaging material that represents the Department's values.

Key responsibilities for a Media Specialist II are as follows:

Brand and Design Review

• Review and approve design and marketing collateral produced by the organization for adherence to County brand standards, design quality, and ADA compliance.
• Provide guidance and feedback to ensure all materials meet the County’s professional and visual identity standards.
• Collaborate with designers and content creators to refine layouts, messaging, and presentation before release.

Content Creation and Social Media Management

• Develop engaging written and visual content for marketing, outreach, and social media platforms.
• Manage and update social media accounts to promote County programs, campaigns, and initiatives.
• Monitor online engagement and identify opportunities to strengthen public awareness and community connection.

Marketing and Campaign Support

• Assist in planning and executing multimedia marketing campaigns that promote County initiatives, events, and public programs.
• Ensure campaign materials are aligned with County brand strategy and messaging priorities.
• Support public relations and outreach activities, including media coordination and content preparation.

Reporting and Analytics

• Track and analyze the effectiveness of marketing and web content using analytics tools.
• Prepare reports and recommendations to improve reach and engagement across platforms.

Collaboration and Communication

• Partner with internal teams, including communications, marketing, and public information staff, to maintain consistent messaging across all platforms.
• Gather and share stories, visuals, and project updates that highlight County programs and achievements.

*Official Title: Media Specialist II
For additional details, please refer to the Media Specialist II job description.

The Department of Behavioral Health (DBH) is responsible for providing mental health and substance use disorder services to county residents who are experiencing major mental illness or substance abuse related issues. DBH provides mental health and substance use disorder prevention and treatment services to all age groups, with a primary emphasis on treating children/youth who may be seriously emotionally disturbed, adults who are experiencing a serious and persistent mental illness, and individuals who are experiencing substance use disorders. DBH also provides an array of outreach/engagement, prevention, and early intervention services. DBH's core values are service, integrity, accountability, and trust.

DBH is a unique County Department comprised of eight (8) direct service areas: Community Outpatient and Transitional Age Youth Services; Youth Collaborative and Justice Involved Services; Substance Use Disorder and Recovery Services; 24 Hour and Specialty Services; Adult Justice Involved and Diversion Services; Medical Services; Community Engagement and Equity Services; Office of Patients' Rights and five (5) indirect service areas: Administrative and Fiscal Services; Public Relations and Outreach Services; Program Support Services; Disaster and Safety Unit; and the Office of Compliance. The Department currently has a workforce in excess of 1500 positions and an approximate $800 million-dollar annual budget.

Follow this link to learn more about the Department of Behavioral Health

Follow this link to learn more about San Bernardino County

The list established from this recruitment may be used to fill current and future vacancies as they occur throughout the Department.

EXCELLENT BENEFITS!
To review job-specific benefits, please refer to:
Summary of Benefits
Memorandum of Understanding (MOU)

CONDITIONS OF EMPLOYMENT

Pre-Employment Process: Prior to appointment, applicants must pass a background investigation, which includes fingerprinting and medical exam, which may include drug and/or TB testing. Applicants must be a U.S. Citizen or a permanent U.S. resident.

Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future.

Minimum Requirements

Education: A Bachelor's degree in English, Communications, Journalism, Marketing, Public Relations, Mass Communications, Graphic Design, or other closely related field.

Note: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education.

-AND-

Experience: Three (3) years of progressively responsible experience in two (2) or more of the following areas:
Graphic design and visual communication, including the creation, review, or approval of marketing and outreach materials for print and digital use;Brand management or design compliance, ensuring consistency with organizational identity and accessibility standards;Marketing or campaign coordination, including planning and supporting outreach initiatives or promotional programs;Social media strategy and management, including developing, posting, and monitoring content for a business, government agency, or organization.
Qualifying experience must demonstrate strong knowledge of design principles, marketing communication practices, and the ability to maintain a consistent and professional brand presence across multiple platforms. (Posting content to personal social media accounts is not considered qualifying.)

Desired Qualifications

The ideal candidate will have extensive experience in the following areas:

• Providing creative direction or oversight of design and marketing collateral to ensure adherence to brand and ADA standards.
  
• Developing and implementing social media strategies that enhance community engagement and align with organizational goals.
  
• Utilizing advanced features of Adobe Creative Cloud (Illustrator, Photoshop, InDesign, Acrobat, etc.) or similar professional design software.
  
• Collaborating with cross-functional teams to support Countywide marketing initiatives and outreach campaigns.
  
• Reviewing and refining visual materials to maintain consistency, quality, and professional presentation across all platforms.
  
• Demonstrating strong understanding of visual communication, layout, typography, and brand management principles.
  
• Presenting information verbally to audiences of varying sizes.
  
• Capturing high resolution photographs at a variety of events.
  

Candidates who have ADA Compliance knowledge and training are also highly desired and encouraged to apply.

Selection Process

Application Procedure : There will be a competitive evaluation of qualifications based on the information provided in the Application and the Supplemental Questionnaire. You are encouraged to include detailed descriptions of your qualifying experience , as only the most highly qualified applicants will be referred to the Department. Please ensure all relevant experience is indicated in the Application and responses to the Supplemental Questionnaire, as resumes and other attachments will not be reviewed for the competitive evaluation.

Completing your application with statements such as "see/refer to resume" or "see attached" rather than completing your work history may affect your eligibility or competitive evaluation score. Be sure to clearly describe your experience in meeting the minimum requirements.

Technical Assistance: If you require technical assistance, follow this link to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by your internet connection, computer, or browser when submitting an application.

Equal Employment Opportunity (EEO) / Americans with Disabilities Act (ADA): San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with DisabilitiesAct (ADA) compliant employer, dedicated to ensuring equal employment opportunities for allemployees and applicants.

ADA Accommodation: If you have a disability and need accommodations during the testing process, please submit the Special Testing Accommodations Request Form within one week of the recruitmentfiling deadline.

Veterans’ Preference: Eligible veterans and their spouses or widows/widowers who are not current County employees may receive additional Veterans' Preference points. For details and instructions on how to request these points, please refer to the Veterans' Preference Policy .

For more important details, review the Applicant Information and County Employment Process .

Administrative Services Unit

San Bernardino County offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of other voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.

Please review the appropriate Summary of Benefits * for more information

Refer to the appropriate MOU, contact the County’s Employee Benefits and Services Division at (909) 387-5787 or visit the Employee Benefits website for more detailed information.

*Retirement benefits subject to change.

Closing Date/Time: 4/10/2026 5:00 PM Pacific

Salary:

$68,536.00 - $94,203.20 Annually